7492 Turfway Road
Florence,
KY
41042
Competitive pay, Comprehensive benefit packages, Hotel room discounts available around the globe, Professional development and advancement opportunities
Are you interested in building a challenging and rewarding hospitality career with a global leader in the hotel industry? Join our team at the SpringHill Suites Cincinnati Airport South, currently seeking personable and dependable candidates just like you to serve as Hotel Front Desk Associates.
In this role, you will provide world-class front desk service, greeting and registering guests, responding to their needs, and assisting them with checkout, always with an eye on creating a hotel experience that continuously delights and enchants each and every one of our guests. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our global family and see why so many of our associates have made Marriott International their career home. Contact us today – we’re waiting to hear from you!
Job Responsibilities
As a Hotel Front Desk Associate, you will greet our guests, assist them with check-ins and check-outs, and provide consistently prompt, responsive and courteous service designed to meet our high standards of quality, and to ensure repeat business.
Your specific duties in this role will include:
Job Requirements
We are looking for a warm and outgoing Hotel Front Desk Associate with a strong work ethic, and a firm commitment to providing the best possible customer service and guest experience. It is also important that you have excellent communication, interpersonal, and active listening skills as well as the ability to interact effectively with internal and external customers using patience, tact, and diplomacy as necessary.
Specific qualifications for the role include:
Keystone Hotel Group is a hotel investment, development, and management firm with a proven track record for delivering results. Our founding principles have been involved in hotel investments spanning five decades, across diverse locations. We have partnered with and manage multiple brands including Marriott, Hilton, Radisson, and Choice Hotels.
Within any organization, there is a “team”, and Keystone’s team is its foundation. Our team is comprised of long-term professionals with experience in the many facets of the hotel investment, development, and management. The leadership at Keystone is determined to make culture and leadership at each hotel our top priority. We believe that this objective is achievable in three simple steps:
We feel like this is the core of our business, and the Keystone to our continued pursuit of success.