Night Auditor

Are you a night owl with a passion for hospitality and a flair for exceptional customer service? Do you thrive when working independently and enjoy being part of a vibrant, team-oriented culture? If so, we want you on our Crew!

About Moxy:

At the Moxy, we're not just a place to stay—we're a whole vibe. Our Crew members are rule makers who value flexibility, creativity, and continuous learning. We're all about making experiences fun and memorable for our guests and our team.

What You'll Do:

As our Night Auditor, you'll be the heartbeat of our hotel during the nighttime hours. Your responsibilities will include:

• Deliver Outstanding Service: Greet guests with a friendly and warm demeanor, assist with check-ins and check-outs, and handle any inquiries or complaints professionally.
• Balance the Books: Perform nightly audits of all hotel and restaurant transactions, balance cash receipts, and prepare accurate reports.
• Prepare for the Day Ahead: Reset the day's business, prepare the front office for the morning shift, and ensure all wake-up calls are properly handled.
• Lead the Night Shift: Act as the Manager on Duty, handling emergencies and ensuring smooth operations throughout the night.
• Communicate and Collaborate: Participate in front office meetings and training programs, and work closely with other departments as needed.
• Maintain Confidentiality: Protect the privacy of our guests and the security of hotel information.
• Support Operations: Assist with Food & Beverage operations, act as the PBX operator, and take the initiative to perform necessary tasks.

What We're Looking For:

• Enthusiastic Personality: You're energetic, personable, and motivated to go above and beyond for our guests.
• Independent Worker: You can handle overnight shifts solo, multitask effectively, and manage time efficiently.
• Detail-Oriented: Accuracy is your middle name—you have strong attention to detail and organizational skills.
• Customer Service Passion: You genuinely enjoy making guests happy and enhancing their stay.
• Flexible Schedule: Willingness to work nights, weekends, and holidays as needed.
• Physical Readiness: Ability to lift and move up to 10 lbs regularly and stand for extended periods.
• Team Player: Eager to assist in other areas and cross-train to support the team.

Qualifications:

• Previous hospitality experience is a plus but not required—we value a willingness to learn!
• Strong communication skills and the ability to handle cash and credit transactions responsibly.
• Ability to respond calmly and effectively in emergency situations.

Why You'll Love Working with Us:

• Dynamic Environment: No two nights are the same—you'll enjoy a variety of tasks and challenges.
• Growth Opportunities: We're committed to your professional development with training and advancement possibilities.
• Fun Culture: Join a lively and supportive team that appreciates your contributions.
• Competitive Benefits: We offer a competitive salary along with benefits that support your well-being.

Compensation:

• Starting Pay: $18 per hour.
• Competitive Rates: Higher pay available for candidates with relevant experience.

Ready to Bring the Party to the Night Shift? If you're excited to be part of a team that values innovation, teamwork, and fun, we'd love to hear from you! Make Your Mark with Moxy—Apply Today!