Event Operations Supervisor

Description

Delivering Unforgettable Experiences at Parmelia Perth

The stories begin here at Parmelia Hilton Perth:

As you enter our iconic hotel, you enter a world of urban sophistication, all with the best of Perth at your doorstep. Conveniently located next to the Perth Convention and Exhibition Centre and seamlessly connected to Brookfield Place commercial and retail precinct, Parmelia Hilton offers a sophisticated retreat from the city hustle and bustle.

It is also home to Samuels on Mill, a renowned brasserie-style restaurant and bar whose seasonal menus celebrate the finest of West Australian makers and produce. Beyond dining, our hotel boasts 308 five-star guest rooms, including 10 suites, an Executive Lounge, a heated outdoor swimming pool, a fully equipped fitness center, and a dedicated events floor. Whether guests seek facilities for business or leisure, Parmelia Hilton Perth offers the perfect blend of comfort & convenience.

Welcome to A World of Opportunities

Why do we enjoy working here? This is more than just a workplace.

• Here, you have the opportunity to develop and discover yourself as much professionally as you do as a person.
• Here, they support you and encourage your individuality.
• Here, you will meet incredibly inspiring people you can call friends for life.

We are incredibly passionate about delivering special comfort moments to our guests and colleagues here.

We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.

A World of Rewards

• As a permanent and casual Team Member, you will enjoy higher rate for any overtime, including public holidays.
• Smart uniform provided andlaundered
• Complimentary fresh and healthymeals when on-duty catering
• Personal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
• A chance to make a difference through our Corporate Responsibility programs – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
• 25% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program – offered at a rate of $100 per successful referral
• Holiday: 4 weeks plus public holidays
• Discounted Bupa health cover
• Modern and inclusive Team Member’s areas
• Recognition non-stop all year long!

We look forward to explaining in detail the range of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Responsibilities:

As Event Operations Supervisor, you will help ensure that the work environment is safe, happy, and productive by:

• Supervising on-shift team members, assisting and following up on any issues incurred or queries raised.
• Being there for our team members, offering support and encouragement where needed, and ensuring that they are happy in their department
• Ensure proper equipment use and team conduct that is consistent with OH&S practices, departmental procedures, and brand standards.
• Assisting your managers in ensuring timely completion of brand-required training, including the monthly Blue Energy Learning Conversations and job skills checklist for new starters.
• Rewarding and encouraging your fellow team members for positive behavior and excellent results!
• Work towards your replacement – identify, train, and develop so that you may build your career.

About You:

• Australian working rights (minimum 10 months)
• MUST have RSA certificate 
• Hospitality/Tourism or Hotel Management Certificate or equivalent (desired)
• 2 years' experience in any supervision experience (desired)
• Approved Managers (desired) or willing to obtain.
• First Aid Certificate (desired)
• able to start immediately with great availability

We are open to confidential conversations with candidates about the role as part of the application and recruitment process.  Please email hr_perth@hilton.com if you have any questions regarding the job opportunity.

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

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