Driver / Bellperson

Description

A Driver-Bellperson with Embassy Suites Hotels is responsible for transporting guests in a prompt, friendly, and courteous manner using safe driving practices, escorts arriving and departing guests to and from their accommodations, transporting their luggage, acquainting each guest with their room and features and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Driver must have a valid California Commercial Class B license with passenger endorsement. 

What will it be like to work for this Hilton Worldwide Brand?

Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with ôMore Reasons to Stay«,ö offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager's Receptions every evening. Embassy Suites' bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.

Embassy Suites is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com

If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels.

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations

• Retrieve and transport guest luggage

• Inspect guest rooms and acquaint guests with these rooms and their features

• Respond to guest inquiries and requests in a timely, friendly and efficient manner

• Organize and store luggage, as needed, according to guidelines

• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments

• Ensure messages and faxes are regularly delivered throughout the day

• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed

• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed

• Assist in the maintenance, appearance and functionality of equipment

Pay Range - The hourly wage is $25.23 per hour and is based on applicable and specialized experience and location. 

Embassy Suites by Hilton - LAX South is and Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.  The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

Requirements

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality - We're passionate about delivering exceptional guest experiences.

I Integrity - We do the right thing, all the time.

L Leadership - We're leaders in our industry and in our communities.

T Teamwork - We're team players in everything we do.

O Ownership - We're the owners of our actions and decisions.

N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

• Living the Values

• Quality

• Productivity

• Dependability

• Customer Focus

• Teamwork

• Adaptability

What benefits will I receive?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "To fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day and our AMAZING Team members are at the heart of it all!

Here is a list of perks you can enjoy when joining our team!!

The Benefits - Hilton is proud to have an award-winning workplace culture. We support the mental and physical wellbeing of all Team members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay
• Health insurance (Full-Time Only) 
• Career growth and development  
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program  
• Best-in-Class Paid Time Off (PTO)  
• Supportive parental leave (Full-Time Only)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) 

The hourly wage this role is $25.23 per hour and is based on applicable and specialized experience and location. 

Embassy Suites by Hilton - LAX South is and Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.  The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.