General Manager
The Envoy Hotel, Autograph Collection
70 Sleeper Street
Boston,
MA
02210
Overview
Opportunity: General Manager
The Envoy Hotel, Autograph Collection by Marriott, is seeking a General Manager to lead the team. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Your Growth Path
Area General Manager Regional Director of Operations
Your Focuses
Leadership
- Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
- Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
- Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
- Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
- Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
- Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
- Implement best practices to uphold quality and safety standards.
- Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.
Employee Development
- Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Your Background and Skills
- Associate or Bachelors Degree in Business, Hospitality or a related field is preferred.
- 10 years in operations management or similar leadership role in a hotel.
- Financial acumen and the ability to develop budgets, and manage financial performance.
HHM Hotels Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- 24/7 access to TELUS Health, a confidential work-life resource.
- Educational/Professional Development
- Technology Reimbursements
Work Environment and Context
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
- Occasional travel required.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
This property is a part of the Echelon Luxury Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
The Envoy Hotel, Autograph Collection
Our Hotel
A pioneer in the newly emerging Innovation District, the 136 room, AAA Four-Diamond rated Envoy Hotel’s bold interiors and easy style are set in contrast to the city’s New England traditions, yet right at home in its wunderkind neighborhood. Rooms and suites are oriented to the water, and have a quintessentially urban view, providing a uniquely efficient and comfortable roost with carefully considered custom details, bits of surprise and pops of color. Outlook Kitchen aims to serve neighbors and guests alike—an instant favorite as much for its local fare as for its water-view vantage point and well-hewn cocktail culture. Six floors up, the scene and the smooth interface at the Lookout Rooftop is both stunning and chill, a beacon for the new frontier.
