Spa Director

About The Opportunity

Practice Hospitality is seeking an experienced Sales Manager to join the team at the Mining Exchange Hotel & Spa.

About The Hotel

Mining Exchange Hotel & Spa was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of downtown Colorado Springs. Our elegant, yet casual public spaces, and guestrooms are all newly renovated.

Job Role

The Spa Director will manage the MX spa team and provide leadership, coaching, development and direction to all spa staff.  The Spa Director will be accountable to ensure financial success and provide an exceptional guest experience in a professional atmosphere.

Responsibilities:

• Manages and oversees the spa department and all it entails.
• Ensures the training of the spa staff to exceed standards.  Ability to work with trainers to achieve the best possible learning environment for spa staff.
• Responsible for the coordination and scheduling of all spa related activities consistent with the policies, philosophy and objectives of the spa. 
• Interview and select job applicants as well as effectively supervise, discipline, mentor and give 90 day & annual performance evaluations for spa employees.
• Host staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service.
• Communicate with other departments to ensure a cohesive hotel/spa environment.
• Communicate on all levels with staff, colleagues and management.
• Convey clear instructions and guidance to staff and establish working relationships that maintain a high level of employee moral.
• Develop and enhance programs and policies to ensure retention of high performers.

Requirements

• Ability to excel in an environment that sets goals, tracks progress and strives for growth.
• Previous spa, salon, hospitality leadership experience.
• Experience with Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)
• Experience with SpaSoft.
• Strong professional presentation, technical ability and relationship building.
• Interpersonal skills to provide overall guest satisfaction.

Job Type: FLSA Designation: Full Time - Exempt

Compensation: $65k-to$75k salary range -annually paid on a biweekly basis

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Hospital indemnity insurance
• Eligible to participate in the Employee Referral Bonus Program.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.