Seeking Strong Supervisor for Hotel Front Desk!
5505 Rybolt Road
Cincinnati,
OH
45248
Hotel Travel Discounts; PTO; Flexibility; Great Team
Seeking Strong Supervisor for Hotel Front Desk!
The Guest Service Manager leads the hotel’s front desk and guest services team. Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.
Equal Opportunity Employer.
Our newly renovated Cincinnati hotel is centrally located to where you want to be! Located only 10 miles from downtown Cincinnati, the Holiday Inn Express Cincinnati West is central to Cincinnati's business centers and tourist attractions. Located off I-74 at exit 11, Rybolt Road and only 15 miles from Cincinnati-Northern Kentucky International Airport, your hotel is within just a few minutes of four Cincinnati convention centers and numerous higher education institutions such as University of Cincinnati, Xavier University and MT. ST. Joseph University - MSJ. Our Cincinnati accommodations also offer close proximity to many corporate businesses including Proctor & Gamble (P&G), General Electric (GE), Kroger Company and KAO Brands. Getting to tourist attractions is easy from your western Cincinnati hotel which is only a short drive from downtown Cincinnati and Newport on the Levee. Sports fans will appreciate our close proximity to the stadiums of for the Cincinnati Reds, the Cincinnati Bengals, FC Cincinnati Soccer along with Mid-America Ballyard. Other nearby attractions include Kings Island, The Creation Museum, The Ark Encounter, Cincinnati Zoo,Hard Rock Casino and the Hollywood Casino in Lawrenceburg, IN. The hotel also features a Fitness Center and a Business Center. Come and Stay Smart at the Holiday Inn Express Cincinnati West.