Interim Account Executive-Hybrid

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 5,100 properties with more than 838,000 rooms in 103 countries and territories. In the nearly 100 years since our founding, we have defined the hospitality industry and established a portfolio of 14 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 69 million members in our award–winning customer loyalty program, Hilton Honors

Position Statement:

Hilton Direct UK&I is looking for an Account Executive to manage the meeting inquiries of a portfolio of clients selling Hilton Worldwide properties and destinations, working under the direction and guidance of the Senior Account Executive & Manager, Hilton Direct.  The primary role of this position is to deliver an industry leading service to your customers with a focus on developing relationships and increasing conversion.

Position Summary:

The Account Executive will manage meeting inquiries of an assigned portfolio of clients in HWS office, increasing business and productivity from them, with support and direction from the Senior Account Executive & Manager, Hilton Direct, in line with the overall Hilton Direct strategy.

Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels

Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions Acts as communicator between accounts and hotels, shares brand knowledge with clients and client knowledge with hotels Documents development of business opportunity within relevant systems and reports them accordingly; with the support of the Group Sales Support role To present the Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values To reach agreed goals and to deliver incremental revenue for all Hilton Worldwide hotels  Assesses actual performance compared to targets Enforces policies and procedures to improve overall operations and effectiveness. Ensure proposals and contracts presented negotiated with customers are checked / validated Support accurate communication of sales promotions and information to relevant people Coordinate any required administrative work in terms of reporting of figures Participate in industry events and represents Hilton Worldwide at trade fairs and workshops, agreed by the line manager Update manuals and other department related documents; support trainings for new team members Adheres to measurements of ROI to ensure overall effectiveness Comply with all policies, systems and procedures as laid down by the Manager Hilton Direct

Specific job Knowledge, Skill & Ability

Effective collaborative skills to build positive relationships with internal and external stakeholders Strong administrative and organizational focus to work in a highly structured way Persuading and influencing skills High level of verbal and written communication skills Willingness to develop and take responsibilites while working within a team but also self-dependent Good knowledge of market segments Understanding of competition and marketing strategies Able to  manage conflict Good in interpreting and analysing data Proficient in Microsoft Office applications Usage and knowledge of other Sales Systems, e.g. Salesforce Understanding of sales process; tools, measurements and systems Understanding of business needs of hotels and clients

Required Qualifications

Minimum Education: High School/ GED Proven hotel sales experience either in a Groups, Conference & Events team or as a Sales Executive is a required