Main Office Administrator

The Opportunity 

Delaware North Sportservice is hiring a full-time Administrative Assistant to join our team at American Family Field in Milwaukee, Wisconsin. As an Administrative Assistant, you will be responsible for performing clerical and secretary duties to help the organization run efficiently. 

If you thrive on excitement and want your workday to fly by, apply now to join the game day action. 

Pay

$18.00 - $22.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Assist the Suite Manager with non-game day and game day tasks including operations.
• Staying in constant communication with Suite holders with any questions they may have.
• Have full knowledge of what we offer in the Suites.
• Work closely with Food and Beverage director and Premium managers.
• Develops, maintains and updates filing system for the unit/department
• Composes, transcribes and types correspondence, memos, reports and other miscellaneous paperwork
• Project work and data base cleanup
• Proofreads memos, agreements, letters, reports, spreadsheets and invoices
• Answers/screens main phone line
• Prepares and handles all incoming and outgoing mail
• Files correspondence, invoices, reports and departmental records in appropriate files
• Makes copies and assists with the printing of signs and menus
• Enters data for sales reports, departmental financial reports, etc
• Updates manager schedules and management communications
• Assist the General Manager and Leadership Team expense reports and travel coordination
• Assist with all hands events
• Performs other duties as assigned

Qualifications 

• Minimum of 1 year experience in administrative or office position, including experience with office administrative procedures, use and operation of standard office equipment
• Previous experience with variety of computer software applications in word processing, spreadsheets, database and presentation software (Word, Excel, and PowerPoint)
• Excellent guest service skills; ability to adhere to Company’s Service Standards
• High level of interpersonal skills to handle sensitive and confidential situations. Position requires demonstrated poise, tact and diplomacy
• Excellent organizational skills
• Attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines
• Ability to prioritize and handle multiple tasks simultaneously
• Ability to communicate clearly and effectively in both verbal and written communication
• Basic math skills including addition, subtraction, multiplication, division, fractions and percentages

Physical Requirements 

• Regularly required to sit in front of a computer
• Manual dexterity sufficient for typing duties
• Visual acuity sufficient to see and distinguish required reports and computer system
• Occasional bending, reaching, climbing on step stool, lifting
• Occasional lifting and carrying, up to 40 lbs
• Occasional pulling/pushing of carts
• Frequent exposure to, and utilization of, computer

Shift Details 

Day shiftEvening shiftWeekendsHolidays

Who We Are 

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.