Photo of Residence Inn Ann Arbor Downtown, Ann Arbor, MI

Breakfast Host

Residence Inn Ann Arbor Downtown

120 West Huron Street
Ann Arbor, MI 48104

100 Room Extended Stay
Gestionado Por First Hospitality

Compensation: $14-$16, Tiempo Completo

What's in it for you…

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job…

Breakfast Hosts provide attentive, dynamic, and inspiring buffet and tableside service for our breakfast guests.  Breakfast Hosts must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Breakfast Host is to deliver and exceed guest expectations, resolve challenges, uphold food safety standards, and maintain excellent communication with guests, peers, and supervisors.

What you’ll be doing…

  • Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
  • Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
  • Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
  • Always maintain professionalism consistent with restaurant and company expectations.
  • Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
  • Take on additional tasks as necessary or assigned by restaurant leadership.

Success factors…

  • Lift, lower, and maneuver up to 30 pounds frequently
  • Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.

Publicado 19 De Junio De 2024

Residence Inn Ann Arbor Downtown

Be At Home In Downtown Ann Arbor

Find Residence Inn Ann Arbor Downtown just a few blocks from the University of Michigan and steps from dozens of popular restaurants and shops in Ann Arbor, MI. This pet-friendly hotel is situated in the heart of downtown, making it ideal for long visits. Make yourself at home in our hotel's modern open-concept public spaces. We offer refreshing amenities to elevate your downtown stay, including our hotel's free hot breakfast, an indoor pool and a 24-hour fitness center. While out and about in Ann Arbor, let us pick up and deliver groceries to your suite as part of our exceptional service. From fully equipped kitchens to free Wi-Fi, our hotel accommodations have everything you need to feel at home, including dog-friendly amenities and separate areas to live, work, dine and dream. Welcome to Residence Inn Ann Arbor Downtown, where it's all here, waiting for you.

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