Bingo Attendant

SUMMARY:

Responsible for balancing various bank drawers within the Bingo Cage, maintaining accuracy throughout all phases of the balancing process, monitoring play, proving assistance and making payouts to Bingo guests within assigned floor area, and conducting efficient and accurate calling of Bingo games in a professional manner.

ESSENTIAL DUTIES OF THE POSITION:

• Promote positive Guest relations by interacting with all Guests in a professional and courteous manner.
• Maintain all appropriate account records for the combined floor and booth sales of all Bingo materials.
• Handle Guest transactions at the Bingo booth, including vending Bingo materials to Guests in a courteous and accurate manner.
• Maintain a working knowledge of all options available regarding different packages available and communicate those options to guests, as needed, in a comprehensible, professional manner.
• Set up Bingo packages/supplies prior to sale.
• Responsible for conducting Bingo games in a professional, courteous and timely manner.
• Conducts the bingo session in a professional manner and articulately announces the bingo games at a comfortable speed while providing entertainment for the bingo guests.
• Verify all winning combinations through established system of operations.
• Keep accurate record of all games, cash payouts, and paper sales in order to perform end of shift accounting.
• Maintain adequate inventory of bingo supplies and perform routine maintenance and daily inspection of bingo equipment.
• Announces upcoming special events and promotions at appropriate times throughout the sessions.
• Be alert for all Bingo guests requiring assistance.
• Verifies valid Bingo wins and announces the proper payout amounts.
• When session is over, ensure all equipment has been shut down and station is left in order and properly secured.
• Assist with floor sales during intermission if needed.
• Facilitate verification and payout process by responding promptly to Guests with winning combinations and verifying card numbers with caller.
• Assist Guest with clarification of game rules and other aspects of bingo games.
• Sell supplies for all special games.
• Perform routine maintenance of player areas.
• Knowledge of local jurisdiction gaming laws (Tribal, Federal, State, etc.) and attendant regulations as well as Company and Department internal controls, policies and procedures.
• Any and all other duties as assigned.

COMPETENCIES:

• Must be able to secure license from Gaming Regulatory Authority, and follow all relevant DGR’s.