Loss Prevention Supervisor

Are you an experienced security professional with a keen eye for detail? Do you thrive in a fast-paced environment, ensuring the safety and protection of people, property, and assets? If so, we have an exciting opportunity for you!

We’re looking for a Loss Prevention Supervisor to join our dynamic team at WinStar World Casino & Resort, one of the largest and most exciting resorts in the world. In this pivotal role, you’ll help ensure a safe and secure environment for both guests and employees while protecting the resort’s assets.

Ready to take on the challenge? Let’s dive in!

• Thriving Environment: Be part of a world-class resort known for its luxury and excitement. Every day presents new challenges and opportunities to make a difference.
• Competitive Pay: Enjoy a competitive hourly wage of $18.00 - $20.00 per hour, with the chance to earn more based on experience.
• Great Benefits: Take advantage of 401(k), health insurance, dental and vision coverage, paid time off, life insurance, and more!
• Work-Life Balance: This full-time role offers a consistent schedule with a shift from 2:00 PM to 10:00 PM (rotating days of the week, with holidays and weekends as needed).
• Room for Growth: WinStar is committed to developing its team. You’ll have plenty of opportunities for professional development and advancement within the company.

As the Loss Prevention Supervisor, you will play an essential role in ensuring the safety of both the property and its guests. Your day-to-day responsibilities will include:

• Overseeing Security Operations: Lead the charge in maintaining a safe environment for guests and employees by patrolling hotel areas, monitoring security systems, and supervising security staff.
• Asset Protection: Protect the resort's assets, from cash and equipment to high-value items, by ensuring strict adherence to security protocols and taking immediate action when necessary.
• Staff Leadership: Supervise and coordinate the daily activities of the loss prevention team, ensuring excellent customer service and operational efficiency. Lead by example and maintain a positive, professional work environment.
• Emergency Response: Be prepared to take swift action in response to security concerns, safety hazards, or incidents, ensuring the well-being of everyone on-site.
• Communication & Reporting: Maintain detailed and accurate reports of any security incidents, key control activities, lost & found items, and safety hazards.
• Collaboration Across Departments: Work closely with all hotel departments to resolve security issues, support operations, and enhance the overall guest and employee experience.
• Policy Enforcement: Ensure all established security policies and procedures are followed, in line with WinStar's high standards.

• Experience: You’ll need at least 2 years in a supervisory role in security or loss prevention, with a solid understanding of how to protect assets and manage safety protocols.
• Knowledge of Security Practices: A solid background in loss prevention and security, as well as familiarity with hotel or resort environments, will set you up for success.
• Strong Communication Skills: Your ability to communicate clearly, both in writing and verbally, is crucial in reporting incidents and working with other departments.
• Problem-Solving: You’ll need excellent analytical and problem-solving skills to address any security issues that arise and maintain a safe environment.
• Attention to Detail: The ability to stay alert, notice discrepancies, and handle sensitive situations with care is key to success in this role.
• Team Leadership: Previous experience managing or supervising a team, with a hands-on approach and a collaborative leadership style.
• Availability: You should be flexible with your schedule, including working holidays, weekends, and rotating shifts as required.

• Ability to stand, walk, bend, and lift up to 50 lbs. during shifts.
• Work in varying temperatures (indoors and outdoors), and potentially in areas with secondhand smoke.
• Ability to handle mental and physical stress while maintaining focus and professionalism.

If you’re an experienced Loss Prevention Supervisor with a passion for safety, security, and guest service, this is your chance to make an impact at one of the world’s most exciting destinations!

At WinStar, we offer more than just a job—we offer a chance to thrive in an energetic environment, help lead a top-tier team, and contribute to a culture of excellence.

Ready to take the next step in your career? Apply now through our mobile-friendly website. Don’t forget, we only accept applications online—please do not email your resume.

Apply Now