Photo of Sofitel Philadelphia at Rittenhouse Square, Philadelphia, PA

Assistant Housekeeping Manager

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
Philadelphia, PA 19103

306 Room Hotel
Gestionado Por Accor North America
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Tiempo Completo

As a Assistant Housekeeping Manager, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Assistant Housekeeping Manager

What’s in it for you:

  • Unlimited career development opportunities, both nationally and internationally.   The sky is your limit!
  • Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
  • Give back through our Corporate Social Responsibility activities and local community based philanthropy.

What you will be doing:

  • You will provide leadership and guidance to a diverse group of colleagues with varying personalities while building engagement and a sense of value for the team members.

  • In addition to daily quality inspections, you will exercise good judgment and a strong intuition to anticipate the needs of the guest, as well as the cleanliness of the hotel’s public and heart of house areas.

  • Provide feedback to the team and assist in the development of the department/team skills. Use your leadership to ensure your team is set up to successfully and seamlessly create a desirable experience for our guests!

  • Collaborate with co-managers and assist where needed; this role may call for you to wear “many hats”, both on the floor and assisting with office duties, paperwork and attending interdepartmental meetings. 

  • Monitor quality and guest satisfaction scores. Develop and implement procedures and practices will support your team and positively impact the guest experience.

Qualifications

Your experience and skills include:

  • Previous Housekeeping management experience in a luxury setting.

  • Excellent communication, organizational and problem solving skills that allow you to lead and coach your team effectively.

  • An ability to work under pressure while maintaining a sense of poise and professionalism. It is crucial that this is also the tone you set for/expect from your team members - leading by example is imperative in establishing a successful department!  

  • A can-do, positive attitude that enables, empowers and inspires others.

  • An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members.

  • A desire to learn and grow and a fast paced, challenging, exciting environment!

Additional Information

Your team and working environment:

  • Be part of an exciting and influential team to guide the transformation of luxury, French hospitality.
  • We recognize and celebrate team and individual successes
  • A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Publicado 28 De Junio De 2024

Sofitel Philadelphia at Rittenhouse Square

Sofitel Philadelphia blends French elegance with American style providing a refined environment for upscale business and leisure travel in the city center just minutes from historic attractions.

This sophisticated downtown hotel is conveniently situated near the Kimmel Center and Rodin Museum. Delight in the architectural highlights of the hotel, such as a geometric lobby floor design inspired by Shaker quilts and crafted from seven types of stone. Then explore art and culture nearby at impressive exhibits including The Barnes Foundation's world-class art collection. Guests of our pet friendly hotel will appreciate our stylish accommodations.Select from 306 elegant rooms on 14 floors including 67 luxurious suites all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed.

Discover fine dining with the delicious cuisine of Liberte Urban Chic Lounge, a stylish restaurant and bar that brings back a bygone era with contemporary French-inspired food served in one of the city's loveliest settings.