Photo of Hilton Colombo Hotel, Colombo, Mawatha, Sri Lanka

F&B Steward

Hilton Colombo Hotel

2 Sir Chittampalam A Gardiner
Colombo, Mawatha 02
Sri Lanka

382 Room Hotel
Gestionado Por Hilton
Ahorrar

Tiempo Completo

Description

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

  • Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
  • Understand menu content, any menu changes, and promotional activities
  • Keep your service area clean, tidy, and well-prepared
  • Efficiently manage the proper settlement of all customer accounts
  • Answer Guest queries in a polite and helpful manner

Requirements

What are we looking for?

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Friendly, positive, energetic disposition
  • Committed to delivering exceptional guest service
  • Motivated to learn new skills and techniques
  • Smart and tidy, in appearance
  • Positive and willing to participate on a team and work with a winning attitude
  • Excellent communication skills in the local language
  • Flexible, reliable, and responsive to a range of work situations
  • Prepared to manage a variety of customer types, inquiries, and complaints
  • Knowledge of alcoholic beverages and mixing of drinks
  • Previous food hygiene experience
  • Electronic ordering systems experience
  • Cash handling experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Publicado 8 De Mayo De 2024

Hilton Colombo Hotel

At A Glance

Stay at the Hilton Colombo hotel, the only hotel connected to the Colombo World Trade Center. Located in the center of Colombo’s business district, this multi-story resort boasts amazing views over the Indian Ocean. Excellent business amenities such as the 24-hour business center and spacious meeting and function venues have helped Hilton Colombo win the title of ‘Sri Lanka’s Leading Business Hotel’. The hotel is located 45 minutes away from Bandaranaike International Airport.

Relax in airy guest rooms and stay connected with high-speed internet access. Hold your business meeting or social event for up to 1,000 guests in one of 25 elegant venues. Dine in one of ten specialty restaurants and bars. Savor home-made pasta at Il Ponte, Sri Lanka’s only Italian trattoria. Vegetarian options are available in the restaurants and from the room service menu.

Highlights

  • Winner of Sri Lanka’s Leading Hotel and Sri Lanka’s Leading Business Hotel at World Travel Awards
  • Connected by a walkway to the Colombo World Trade Center
  • Host meetings and conferences in Colombo’s only pillar-less ballroom
  • Stay fit with the 90-ft. outdoor pool and fully equipped gym
  • Dine in our ten restaurants and bars