488 George Street
Sydney NSW,
New South Wales
2000
Australia
Tiempo Completo
About Hilton Hotels
Our Team Members are changing the world one stay at a time. They’re engaged and recognised in many ways for showcasing their talents. Join the most well known Hotel brand in the world and you’ll have more than just a job. You’ll have a challenging and rewarding career in the hospitality industry.
What will I be doing?
As a Reception Supervisor in the Front Office Department, you are responsible for ensuring the team create memorable guest experiences by efficiently assisting our guests to check into and out of the hotel in a friendly and engaging manner. You will have a supervisory role over all Front Office Team Members and a liaison role with all department Managers. Responsible for engaging with our guests from arrival to departure, you will respond to customer requests, inquiries and complaints (both internal and external) as the main point of contact in the hotel, and maximise sales revenues by participating in up-selling and marketing programs.
Your service philosophy will be to fill the earth with the light and warmth of hospitality by bringing Hilton's values to life in your everyday actions.
You will perform the following tasks to the highest standards:
What are we looking for?
A Reception Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
What will it be like to join the Hilton Sydney team?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce that represents many different cultures, backgrounds and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award winning Great Place to Work culture means:
Located in downtown Sydney’s central business district, Hilton Sydney offers contemporary accommodations close to the city’s most iconic attractions. Explore world-famous destinations like the Queen Victoria Building, Sydney Tower, and shopping at The Galeries within minutes from our front doors.
Our stylish guest rooms and suites feature spectacular sweeping city views overlooking Sydney’s central business district. Executive rooms and a selection of suites include access to our Executive Lounge with complimentary breakfast, cocktails, and canapés.
Choose from two award-winning bars, our world-class restaurant, stunning lobby café, and convenient in-room dining services. From chef-hatted menus and hand-selected wine lists at Glass Brasserie, to rooftop cocktails and elevated share plates at Zeta Bar, our dining options offer a wide selection of global cuisine.
Explore world-famous Sydney attractions blocks away from your accommodation. The Sydney Opera House, Queen Victoria Building, The Rocks Markets, Darling Harbour, Bondi Beach, and other iconic attractions are all 20 minutes or less from our hotel.