Sales Coordinator

About The Opportunity 

Practice Hospitality is seeking a great team member in the capacity of Sales Coordinator to join the team at the Hilton Dallas Park Cities, the most beloved hotel in Dallas’ affluent Park Cities neighborhood.

Job Role

 Provide clerical/administrative support to Directors and Sales Managers in coordinating and disbursing information relating to sales and service.

Responsibilities

• Responsible for initiating the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability.

• Responsible for initiating reservations for group attendees, preparing rooming lists, revising existing reservations, building group blocks in the PMS as needed. 

• Communicating to external customers any communication deemed necessary by the event service managers. 

• Assist the Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities. 

• Data entry using Delphi, Microsoft Word and Excel. Copying and distributing of internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail. 

• E-mail correspondence directed by managers as needed. 

• Filing, faxing, and distribution of incoming/outgoing mail. 

• Answer telephone and assist internal and external guests with requests.

Requirements

• Requires a minimum of two years of experience in guest contact areas of the hospitality industry. Hotel Experience preferred. Must have one-year previous experience as administrative assistant in related field preferred.

• High School Diploma or equivalent required. 4-year college degree preferred.

• Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines. 

• Ability to use time management skills to complete tasks timely meeting required deadlines. 

• Interpersonal skills to provide overall guest satisfaction for internal/external guests. 

• Ability to work under pressure and deal with stressful situations during busy periods. 

• Skilled with the use of multi-line telephones and with voice mail. 

• Proficiency in the use and operation of computer systems: Word, Excel, PowerPoint, and other systems (i.e., Access, Outlook, and other relevant programs). 

• Office machine experience: fax, photo copiers with sorting and stapling ability. 

• Knowledge of alphabetical filing systems. 

• Excellent communication skills to include the ability to read write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.

Job Type: Full Time-Non-Exempt

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Disability insurance

• Employee assistance program

• Employee discount on hotel stays

• Flexible spending account

• Health insurance

• Life insurance

• Paid time off available 90 days after start date

• Vision insurance

• Hospital indemnity insurance

• Eligible to participate in the Employee Referral Bonus Program.