1325 Virginia Avenue
Atlanta,
GA
30344
Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance
Sonesta Atlanta Airport North, 1325 Virginia Avenue, Atlanta, GA is seeking a candidate to W.O.W. our guest and create exciting memories. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.
DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS AND REQUIREMENTS:
Additional Job Description
Go Beyond @SonestaHotelsWHO WE ARE
We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Situated minutes from Atlanta’s Hartsfield-Jackson International Airport (ATL), our Atlanta Airport hotel is an ideal choice for business and leisure travelers alike. Our strategic location provides easy access to the city center and some of Atlanta's top-rated landmarks including Zoo Atlanta and State Farm Arena. Find tastefully appointed guest rooms and generous amenities during your stay. Take advantage of our 18,000 square feet of flexible indoor event space, on-site dining, a business center, fitness center, and swimming pool.
About Our Atlanta Airport Hotel
With its convenient location near the airport and easy access to downtown, the Sonesta Atlanta Airport North hotel makes it easy to explore everything the city has to offer. Stay productive with Sonesta and use our 24-hour business center. Host a small gathering or a large-scale corporate event in our versatile facilities boasting 18,000 square feet of flexible indoor space. Take a refreshing dip in our outdoor pool or break a sweat in our fitness center featuring modern cardio machines and strength training equipment.
Experience the finest of Atlanta dining without ever leaving the hotel. Our two on-site restaurants offer American cuisine and signature cocktails that highlight traditional flavors and tastes. At the end of the day, unwind in our well-appointed rooms or suites. Enjoy ample amenities designed to make your stay seamless and comfortable.