Jobs at Wind Creek Chicago Southland

• Security Officer I (Security)

  The Security Officer I is responsible for controlling access to the casino, patrolling the gaming floor and other areas of the property, and maintaining a visible presence to deter any potential security threats or incidents. The Security Officer I will act as the initial point of contact for guests, providing a welcoming experience while also enforcing security measures. The Security Officer I may also assist in transporting guests using company vehicles. Overall, the Security Officer I requires a strong commitment to customer service, a keen eye for security risks, and the ability to handle situations with professionalism and efficiency.  

• Front Services Shift Manager (Guest Services)

  The Front Service Shift Manager is responsible for overall coordination and performance of Front Service Operations (Valet & Bell) ensuring that exemplary service is provided in accordance with AAA Four Diamond guest service standards.  Additionally, the Shift Manager champions and supports the purpose and values of Wind Creek Hospitality Workplace Expectations.

• Security Dispatcher (Security)

  The Security Dispatcher is responsible for communication between the casino and security officers.  The dispatcher is essentially the “go-to person” for the entire facility, communication hub, help desk and general receptionist for back-of-the-house. Contact comes via radio, telephone, window access and walk-in.  This position involves a high level of guest contact and customer service.

• Surveillance Agent I (Surveillance)

  The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.

• Surveillance Agent II (Surveillance)

  The Surveillance Agent II is responsible for observing, documenting, and reporting activities associated with gaming operations; adherence to regulatory requirements and procedures; and following approved surveillance department procedures.  The Surveillance Agent II will also assist members of casino management in the resolution of customer or employee related disputes. In the absence of the Surveillance Supervisor, the Surveillance Agent II will also be responsible for supervising, overseeing, administratively directing, coordinating, monitoring and implementing all activities within the Surveillance Department.

• Surveillance Investigator (Surveillance)

  The Surveillance Investigator specializes in proactively carrying out internal and external investigations to ensure the protection of casino guests and team members, casino assets, and the Tribe. The Surveillance Investigator will work with property management and local, state, and federal law enforcement agencies in gathering and reporting pertinent information and video surveillance to assist in legal proceedings in accordance with established company policies, procedures and objectives. 

• AV Technician II (Technology/IT)

  The AV Technician II is responsible for maintenance, setup, and operation of all audio-visual (AV) equipment. The AV Technician II will also provide information to guests and associates regarding the variety and availability of specific equipment, their costs, usage policies and procedures, and other pertinent information as it relates to the AV department.

• IT Tech II (Technology/IT)

  IT Technician II provides technical and end user training on the following Application Systems, Gaming, Point of Sale, Property Management, Financial Applications, and other installed Application Systems. Assist other IT technicians in maintaining a working knowledge of Microsoft SQL, Current Microsoft Windows OS, Microsoft Windows Server (2008 to Current OS) and Microsoft Office Professional (up to current application version).

• Hotel Housekeeper Supervisor (Housekeeping)

  The Hotel Housekeeping Supervisor makes guests feel welcome and important by ensuring that guestrooms and common areas are clean, comfortable, well maintained and serviced according to company and AAA specifications.

• Room Attendant (Housekeeping)

  The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.

• Line Cook - Team Dining Room (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• Senior Line Cook - Team Dining Room (Chefs/Kitchen)

  The Senior Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger.  Assembles food onto dishes according to written specifications and adheres to quality standards.  Exercises proper handling of food items, maintain an organized work area.  Maintains order in all refrigeration and storage areas.  Will train and educate new hires as well as Pantry, Prep and Line Cooks to prepare them for advancement.

• Kitchen Worker - Team Dining Room (Chefs/Kitchen)

  The Kitchen Worker is responsible for cleaning the plate ware, glassware, cooking equipment and utensils involved with the food production and operation of the restaurant program.  The Kitchen Worker also assists with the preparation of food products a directed by the Culinary Team leadership.

• Supervisor - Asian Noodle Bar (Chefs/Kitchen)

  The Food and Beverage Supervisor is responsible for effectively using all assigned restaurant and/or beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the restaurant and beverage areas are identified and implements programs designed to ensure proper guest service.  Provides leadership and direction for assigned employees in the restaurant/beverage areas and supports all Casino initiatives throughout the property.

• Prep Cook - Asian Noodle Bar (Chefs/Kitchen)

  The Prep Cook is responsible for the timely preparation of all cold prep items including but not limited to:  salad and sandwich dressings, dipping sauces, marinations, canapés, hors d’oeuvres, buffet displays and knowledge of banquets salad and dessert presentation. Assembles food onto plates according to written specifications, adhering to quality standards. Exercises proper handling of food items and maintain an organized work area including all refrigeration and storage areas.

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