As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs. Ability to comprehend and follow instructions from supervisor.
JOB OVERVIEW: Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.
1. Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.