May 8, 2024
1515 Rhode Island Avenue
Washington,
DC
20005-5595
I. Job SummaryOften the first and last contact for our guests, the Front Office Manager is a critical link to guest satisfaction. Responsibilities include supervising staff, welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
This is a junior level Sales Manager that supports the day-to-day activities of the Director of International Sales.
Maintain the building and all building related systems to ensure the safety of hotel guests, employees and vendors. Ensure compliance with company’s Mission and Values, Standard Operating Procedures, as well as all Building/Fire/Health Department codes. Maintain and maximize energy efficiencies throughout the building, to the extent possible - constantly looking for ways to save energy.
Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
I. Job SummaryOften the first and last contact for our guests, the Front Office Manager is a critical link to guest satisfaction. Responsibilities include supervising staff, welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
The Banquet Captain is responsible for supervising and assisting with the set-up, service and cleanup of all assigned banquet functions.
I. Job SummaryClean and maintain all items and surfaces in designated areas, ensuring hotel's standards of cleanliness. Ensure the confidentiality of all guests. Deliver world-class level of service.
Guest Service- Greet and make all guests feel welcomed to the restaurant.- Present a clean and professional appearance at all times.- Maintain a friendly, cheerful and courteous demeanor at all times.- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
The Naples Grande Beach Resort now seeks energetic team players to join us!
This is a junior level Sales Manager that supports the day-to-day activities of the Director of International Sales.
This position is responsible for the daily operational execution of F-B department procedures. Primary focus of the position is to uphold the F-B department high standards of excellence in regards to food quality, cleanliness and guest service.
I. Job SummaryThe Restaurant Busser graciously and efficiently restock and replenish food-service supplies, assist wait staff, clear and reset tables.
The Sous Chef plans, organizes, controls and directs the work of team members in the kitchen. Responsible for food preparation while ensuring superior quality and consistency. This position also controls costs and manages inventory to maximize efficiency and profits.
I. Job SummaryThe Restaurant Busser graciously and efficiently restock and replenish food-service supplies, assist wait staff, clear and reset tables.
* Work on Prep, Banquet, and Café. * Follow directions for food preparation.* Desire to achieve a consistent level of perfection in food preparation in order to have uniformity in presentation and waste management.* Attend team briefings.* Present a clean and professional appearance at all times.* Maintain a friendly, cheerful and courteous demeanor at all times.* Must be able to work well under pressure while retaining tact and composure * Must be able to read, communicate effectively in English
I. Job SummaryThe Houseperson cleans and maintains all corridors, elevators and landings and service areas on guest room floors, ensuring hotel-s standards of cleanliness. This position also provides linen supplies for Room Attendants, stocks floor closets, delivers and retrieves items requested by guests and Office Coordinator. Employee will deliver world-class level of service.
Guest Service* Greet and make all guests feel welcomed to the restaurant.* Take drink and food orders, process orders in a timely manner, serve orders and accommodate special needs/requests.* Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.* Complete all restocking and cleaning duties by performing opening and closing as instructed.* Memorize menu items, recipes and daily specials in order to answer questions and make recommendations.* Maintain cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy health and safety requirements.* Attend team briefings.* Present a clean and professional appearance at all times.* Maintain a friendly, cheerful and courteous demeanor at all times.* Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. * Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.* Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.* Be continually aware of, and maintain, the highest standards of safety and hygiene.
Guest Service* Greet and make all guests feel welcomed to the restaurant.* Take drink and food orders, process orders in a timely manner, serve orders and accommodate special needs/requests.* Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.* Complete all restocking and cleaning duties by performing opening and closing as instructed.* Memorize menu items, recipes and daily specials in order to answer questions and make recommendations.* Maintain cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy health and safety requirements.* Attend team briefings.* Present a clean and professional appearance at all times.* Maintain a friendly, cheerful and courteous demeanor at all times.* Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. * Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.* Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.* Be continually aware of, and maintain, the highest standards of safety and hygiene.
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