Jobs at The Darcy

• Front Desk Supervisor (Guest Services)

  This property is a drug free workplace and an EOE employer. We conduct criminal background checks on all new hires and may, depending upon position, conduct a credit or driving check. We participate in the federal eVerify program that allows businesses to determine the eligibility of their employees to work in the United States.

• Bellperson / Valet Attendant (Guest Services)

  I. Job SummaryTypically the first and last point of contact for our guests, the bell station position is a critical link to guest satisfaction. Responsibilities include welcoming guests; opening doors; moving luggage; acquainting guests with amenities of the resort and their rooms; anticipating guests- needs and meeting or exceeding those needs; responding to and resolving guest inquires and complaints; and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Host / Hostess (Food & Beverage)

  Guest Service- Greet and make all guests feel welcomed to the restaurant.- Present a clean and professional appearance at all times.- Maintain a friendly, cheerful and courteous demeanor at all times.- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

• Server Assistant / Busperson (Chefs/Kitchen)

  Guest Service- Greet and make all guests feel welcomed to the restaurant.- Stock condiments and bread.- Communicate to kitchen if ticket times are slow.- Work with Chef to ensure food quality and presentation is meeting restaurant standards.- Assist guests with requests after delivering food.- Keep area clean according to health regulations.- Attend team briefings when relevant.- Present a clean and professional appearance at all times.- Maintain a friendly, cheerful and courteous demeanor at all times.- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.- Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

• Banquet Houseperson (Catering/Banquet)

  The Banquet Houseperson is responsible for the set-up, refresh, tear down and maintenance of all banquets and meeting space.

• Bellperson / Valet (Guest Services)

  I. Job SummaryTypically the first and last point of contact for our guests, the bell station position is a critical link to guest satisfaction. Responsibilities include welcoming guests; opening doors; moving luggage; acquainting guests with amenities of the resort and their rooms; anticipating guests- needs and meeting or exceeding those needs; responding to and resolving guest inquires and complaints; and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Director of Sales and Marketing (Sales & Marketing)

  The Director of Sales and Marketing (DOSM) will seek out and engage with clients both leisure and group and sell with confidence. This position will develop and implement sales and marketing strategies for the hotel, including securing new accounts and maintaining existing accounts, to maximize the profitability of the hotel and maintain guest satisfaction. This position must work on property. DOSM will sell hotel guest rooms, catering services, and banquet facilities through direct client contact to maximize total rooms revenues and profits. DOSM will establish client base of organizations, associations, and corporate businesses through direct outside and inside sales efforts.

• Front Desk Agent (Guest Services)

  Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.

• Housekeeping Houseperson (Housekeeping)

  I. Job SummaryThe Houseperson cleans and maintains all corridors, elevators and landings and service areas on guest room floors, ensuring hotel-s standards of cleanliness. This position also provides linen supplies for Room Attendants, stocks floor closets, delivers and retrieves items requested by guests and Office Coordinator. Employee will deliver world-class level of service.

• Room Attendant (Housekeeping)

  The Naples Grande Beach Resort now seeks energetic team players to join us!

Apply for these jobs at https://www.hospitalityonline.com/the-darcy/jobs