Front Desk Agent
Cavalier Oceanfront Resort
9415 Hearst Drive
San Simeon,
CA
93452
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
- Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
- Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
- Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
- Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
- Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Property Information
Application deadline for Colorado positions:
Cavalier Oceanfront Resort
AN AUTHENTIC CENTRAL COAST EXPERIENCE
Nestled on a scenic seaside bluff overlooking the Pacific Ocean, the Cavalier Oceanfront Resort offers guests an authentic Central Coast experience. Ideally located just three miles south of Hearst Castle, our warm and inviting accommodations are ideal for visitors to San Simeon and Cambria, and provide the perfect pause for road-weary travelers . An easy drive from Paso Robles wine country, the beaches of Morro Bay or Pismo Beach, and the quaint seaside village of Cambria, Cavalier Oceanfront Resort is located midway between Los Angeles and San Francisco and offers a relaxing break when traveling along the awe-inspiring Pacific Coast Highway. Choose from one of our 90 oceanview or oceanfront rooms and immerse yourself in the scenic beauty of the Central Coast.
DINE OVERLOOKING THE PACIFIC OCEAN
Cavalier Restaurant serves up traditional American cuisine and unforgettable ocean views. Watch the sunset over the Pacific Ocean as you enjoy a delicious steak dinner featuring premium Hearst Ranch Beef and fresh locally caught seafood. Or unwind with friends at the bar while sipping on a selection of classic cocktails, wine, or beer. Start your day with a hearty breakfast or swing by lunch for a satisfying sandwich before exploring everything else that San Simeon has to offer. We also offer packaged picnic lunches to-go for those exploring the local attractions. We’re open for breakfast, lunch, and dinner and feature a varied menu of classic favorites that you and your family are sure to love.
RELAX & RECHARGE AT DIVA DAY SPA
Escape the noise, chaos, and stress of daily life with a rejuvenating spa treatment at Diva Day Spa. Enjoy spectacular views of the Pacific Ocean and the rocky California coastline as a sense of calm and tranquility wash over you. Diva Day Spa is a full-service spa in San Simeon and offers a wide array of services including massage treatments, reflexology, facials, hair styling (cut, color, highlights), waxing, manicure/pedicure, and more.
Other Job Openings
-
Front Desk Agent
$20.00 per hour
