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Catering & Convention Services Manager OEM

Sheraton Minneapolis Downtown Convention Center

1313 Nicollet Mall
Minneapolis, MN 55403

321 Room Hotel
Managed By Evolution Hospitality

OEM

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Full-Time

The Convention Services/Catering Manager is responsible for attainment of assigned catering/food and beverage sales goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Convention Services/Catering Manager will work in conjunction with the Director of Sales or Director of Catering/Convention Services to achieve the hotel’s revenue, meeting planner satisfaction scores, and food and beverage sales goals for one or more assigned properties. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

Qualifications

  • High School diploma or equivalent required; previous convention/event and catering sales experience preferred.
  • Demonstrate creativity and knowledge of food and beverage/events desired. 
  • Must have a valid driver’s license for the applicable state.
  • Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
  • Experience with professional selling skills desired: opening, probing, supporting, closing
  • Must be proficient in general computer knowledge especially Microsoft Office products
  • Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

Job Responsibilities

  • Effectively attain assigned meeting planner satisfaction scores, revenue goals, as well as food and beverage sales goals. 
  • Proactively conduct solicitation calls, conduct tours, and entertain clients specific to needs respective to the assigned property. 
  • Monitor and evaluate trends within your market segment.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Adheres to Aimbridge Hospitality’s established regulations, company standards, catering/meeting standards and related catering sales metrics.
  • Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
  • Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
  • Ensure changes are communicated timely to impacted departments/operations leaders. 
  • Maintain strong visibility in local community and industry organizations, as applicable.
  • May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
  • Attend daily/weekly/monthly meetings and any other functions required by management.Perform any other duties as requested by the General Manager or Director of Sales.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Information Join us at the Millennium Minneapolis as we undergo an exciting transformation to become a Marriott Premium Brand by early 2025! With 321 rooms and a host of amenities, this historic hotel promises an unforgettable experience. Be a part of this remarkable journey!

Application deadline for Colorado positions:
Posted April 8, 2025

Sheraton Minneapolis Downtown Convention Center

Elevate your stay Sheraton Minneapolis Downtown

Upscale comfort and unparalleled convenience await you at Sheraton Minneapolis Downtown. Situated in the heart of downtown Minneapolis, our hotel provides effortless access to top attractions, dining, and entertainment options. Explore the vibrant city with ease, with popular destinations like The Minneapolis Convention Center, U.S. Bank Stadium, Target Field, and Nicollet Mall just moments away. Our modern rooms are designed to offer a soothing retreat after a busy day, featuring luxury bedding, spacious workstations, and flat-screen TVs. Savor delicious local flavors at our onsite restaurant, and during your downtime, take a refreshing dip in our indoor pool or maintain your workout routine at our 24-hour fitness center. For those hosting business or social events, our state-of-the-art venues, equipped with modern technology and supported by our dedicated staff, ensure every event is a success. Experience exceptional service and a memorable stay at Sheraton Minneapolis Downtown.