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Safety & Security Supervisor

Hard Rock Hotel San Diego

207 Fifth Avenue
San Diego, CA 92101

420 Room Hotel
Managed By Evolution Hospitality
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Compensation: $23.00 per hour, Full-Time

The Security Supervisor assists the Safety & Security Manager with the implementation and monitoring of security policies, procedures and programs; complies with federal, state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned.

Qualifications

  • Experience in a hotel or a related field preferred.
  • Principles and practices of security management, including business management practices: personnel, administrative security preventative, investigatory practices, and related legal responsibilities
  • Knowledge of city laws and ordinances.
  • Certificate of Completion in Safety and Security Training (must comply with State requirements)
  • CPR, First Aid and Heimlich maneuver Certified.
  • Ability to work a flexible schedule
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must maintain composure and objectivity while under pressure.

Responsibilities

  • Approach all encounters with guests and Associates in a friendly, service oriented manner.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Responsible for the supervision of the Security Officers in conjunction with the Safety & Security Manager
  • Maintain a friendly and warm demeanor at all times.
  • Assist in coordination of special events or special projects as assigned
  • Assists guest with problems with hotel services
  • Identifies and resolves security related problems
  • Oversee Programs such as Crime Prevention, Loss Prevention, Safety Awareness, and Lost & Found
  • Conduct safety and security inspections weekly and as necessary.
  • Oversee the cleaning and organizing of garage and dock areas.
  • Investigates incidents, accidents and losses suffered by the hotel, guests, Associates and visitors.
  • Prepares reports relating to internal investigations of any losses or violations of Aimbridge Hospitality regulations, policies and procedures
  • Assist with all security related training
  • Assists in preparation of emergency management and contingency planning
  • Performs other activities as assigned
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
  • Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other Associates.
  • Use proper two-way radio etiquette at all times when communicating with other Associates.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Information

Application deadline for Colorado positions:
Posted May 2, 2025

Hard Rock Hotel San Diego

CENTER STAGE IN DOWNTOWN SAN DIEGO

There's something electric about being in the middle of it all. Hard Rock Hotel San Diego puts you in the limelight with chic accommodations in the heart of downtown and the famed nightlife of the Gaslamp Quarter. Whether you're here to catch a game at PETCO Park (located just one block away) or attend a corporate event at the San Diego Convention Center (right across the street), we'll take you there.

But we're so much more than a typical hotel in San Diego. Our award-winning service and stunning event venues amp up any occasion, with group packages that make your attendees all VIPs. And you can live it up without ever leaving the hotel—try a jam session in your suite with our complimentary Sound of Your Stay® service, or mouthwatering sushi at world-famous Nobu, and rooftop cocktails at Float rooftop lounge or 207 bar. Indulge your body at our full-service Rock Spa, or free your mind with a stress-crushing workout in our 24-hour fitness center.

WHERE EVERY EMPLOYEE IS A ROCK STAR!

Come to Hard Rock Hotel San Diego for a career you'll love, with incredible employee benefits. Working with us is a total rock experience! If you're passionate about music, and even more passionate about VIP guest service, you belong on our team. This is no ordinary hotel, and we don't hire ordinary employees. Our staff is as excited about the Hard Rock Hotel experience as the guests, with a focus on attentive, detailed service. If you're ready for something extraordinary, check out our openings to see where Hard Rock Hotel San Diego can take you.

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