Director of Human Resources
The Rittenhouse
210 West Rittenhouse Square
Philadelphia,
PA
19103
Opportunity: Director of Human Resources
Oversee and elevate all human resource functions at The Rittenhouse Hotel, Philadelphia’s premier luxury destination. Lead talent acquisition, training and development, benefits administration, and employee relations with a commitment to excellence and discretion. As a key member of the hotel’s executive committee, collaborate closely with the General Manager and department leaders to cultivate a culture of sophistication, service, and unparalleled hospitality. This role is integral to shaping the associate experience and maintaining the legendary reputation of The Rittenhouse Hotel.
Potential Career Path
People Support Director – Regional Director of People Support – Corporate People Support Director
Essential Job Functions
Strategic Leadership – Oversee all facets of human resources, including talent acquisition, training, scheduling, performance management, and associate engagement, ensuring alignment with Forbes and brand standards while upholding HHM core values.
Talent Acquisition & Development – Lead a proactive recruitment strategy, guiding hiring managers in selecting the most qualified candidates. Oversee the full-cycle recruitment process, onboarding, and career development programs to attract and retain top-tier hospitality professionals.
Employee Experience & Culture – Foster a positive, service-driven culture through impactful employee relations programs, engagement initiatives, and leadership coaching, ensuring an inclusive and inspiring workplace.
Compliance & Integrity – Ensure HR policies and procedures comply with local, state, and federal regulations. Conduct and oversee internal investigations related to workplace concerns with discretion and professionalism.
Training & Performance Excellence – Design and implement development programs that reinforce Forbes standards, elevating service excellence and operational performance.
Collaboration & Execution – Partner with HHM’s centralized People Support teams to administer benefits, compensation, and compliance programs effectively. Provide guidance on payroll administration and associate support functions as needed.
Position Requirements
- Bachelor’s Degree in Human Resources or a related field preferred.
- 10+ years previous Human Resources experience, preferably in a luxury hospitality setting.
- Human Resource certification and/or involvement in local hotel HR community preferred.
- An understanding of Forbes Travel Guide standards is preferred.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
The Rittenhouse
A Gem Among Luxury Hotels In Philadelphia
About The Rittenhouse
People spend time at The Rittenhouse for many reasons: a family vacation, weekend getaways, board meetings and business get-togethers, romantic dinners, or girls' nights out tasting handcrafted cocktails. Whatever the reason, every guest experiences the same standard of excellence at our standout among Philadelphia luxury hotels. In just a few moments, you can learn about the history of our storied Center City luxury hotel and discover what awaits you during your visit to The Rittenhouse.
Accommodations
Our rooms and suites are a cut above those of other Philadelphia luxury hotels boasting elegant rooms and suites known for their style and space. Browse our accommodations, featuring expansive floor plans, comprehensive amenities, and a sense of luxurious comfort.
Dining
Enjoy afternoon tea, dinner, evening cocktails, and more, all at Lacroix Restaurant at The Rittenhouse.
Spa & Wellness
The Rittenhouse Spa and Club is reason enough to stay with us. Find the ultimate opportunity for replenishment here at our Rittenhouse Square hotel.
Weddings and Special Occasions
Our dedicated staff will help you customize your wedding day or special occasion down to the smallest detail. Our home on the leafy and historic Rittenhouse Square will provide the perfect backdrop to an unforgettable day, whatever you are celebrating.
Business
When you are traveling on business, you need a hotel with a central location, ample business amenities, and a room that will ensure you get a great night’s rest. At The Rittenhouse you get all three, as well as helpful staff to take care of any last minute travel arrangements. We’ll also work with your company to provide competitive corporate rates.
Meetings
If you need a productive, relaxing environment for a key business meeting or corporate event, The Rittenhouse offers stunning and well-equipped facilities for meetings and gatherings of all sizes and at every level of formality.
Philadelphia
Booking a stay at The Rittenhouse is like being given a key to the city; our central location is a stone’s throw away from the very best of Philadelphia’s most historic attractions and thriving culture. Our prime location as a luxury hotel in Center City is unmatched.
