Photo of Delaware North at American Family Field, Milwaukee, WI

Banquet Captain

Delaware North at American Family Field

One Brewers Way
Milwaukee, WI 53214

Regional Office
Managed By Delaware North
Save this job
Tweet
LinkedIn
Compensation: $15.00 - $18.00 / hour, Full-Time

The opportunity

Delaware North Sportservice is searching for seasonal Banquet Captains to join our team at American Family Field in Milwaukee, Wisconsin. As a Banquet Captain, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$15.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

.

What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Oversee and coordinate all aspects of banquet and catering events
  • Ensure smooth execution of food and beverage service
  • Set up banquet rooms according to event specifications
  • Supervise banquet staff, including servers, bartenders, and support staff
  • Train and mentor new banquet team members
  • Maintain inventory of banquet supplies and equipment
  • Provide exceptional customer service to guests, addressing any concerns or special requests
  • Collaborate with clients to ensure events meet their expectations
  • Ensure compliance with health and safety regulations.
  • Performs other duties as assigned.

More about you

  • Must have at least 2 years of experience in the hospitality industry at a restaurant, catering company or concert/event venue such as a banquet hall, stadium, concert, convention center
  • Excellent guest service skills.
  • Detail-oriented with strong organizational skills.
  • Ability to work accurately, efficiently, and courteously in a high-pressure environment.
  • Good leadership and training skills; ability to teach others as well as delegate tasks.
  • Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences.
  • Able to follow job procedures and manager instructions.
  • Basic math skills; ability to accurately account for inventory.
  • Must be able to obtain a City of Milwaukee Bartending License.

Physical requirements

  • Ability to lift up to 40 pounds for set-up, service, and clean-up.
  • Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand.
  • Ability to work in variable temperatures.

Shift details

Day shift
Evening shift
Holidays
Weekends

Posted January 10, 2025

Delaware North at American Family Field

Who we are

Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel’s Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Other Job Openings