Photo of Holiday Inn - West Yellowstone, West Yellowstone, MT

Front Desk Clerk

Holiday Inn - West Yellowstone

251 Echo Canyon Rd.
West Yellowstone, MT 59758

Hotel
Managed By Delaware North
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Compensation: $16.00 - $18.00 / hour, Full-Time

The opportunity

Delaware North Parks and Resorts is hiring a full-time Front Desk Clerk to join our team at Holiday Inn in West Yellowstone, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Pay

$16.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

.

What we offer

Life in West Yellowstone

Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nations first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.

  • Shared apartments/rooms available for $85/ week
  • Housing costs include utilities and wifi
  • Coin-operated laundry on-site
  • Free weight room available
  • Free use of Holiday Inn pool
  • Holiday Inn associates qualify for IHG employee discounted room rates- Rates vary depending on booking location and availability
  • Access to tons of outdoor activities including:
    • Exploring the 2.2 million acres of Yellowstone National Park
    • Visiting nearby hot springs, geysers, and hotpots
    • Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more

Benefits at Holiday Inn

  • Health, dental, and vision insurance*
  • 401k with company match*
  • Paid vacation days and holidays*
  • Paid parental bonding leave*
  • Tuition or professional certification reimbursement*
  • Weekly pay
  • Friends and family discount on IHG room rates
  • 50% off meals and electric bike rentals
  • Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
  • Referral bonus earn $200 for each eligible referral
  • Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?

  • Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
  • Manage cash and credit card transactions while keeping accurate paperwork
  • Resolve small guest issues immediately, delivering items to guests as needed
  • Monitor and balance the daily figures, post room and tax charges on guest accounts

More about you

  • Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
  • Ability to multitask, function in a professional manner under pressure from guests and supervisors
  • No high school diploma or GED required

Physical requirements

  • Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift details

Day shift
Evening shift
Holidays
Weekends
Event based
Overtime as needed

Posted January 2, 2025

Holiday Inn - West Yellowstone

Welcome to Holiday Inn West Yellowstone

Your Yellowstone National Park vacations begin at our hotel. If you're looking for the best Yellowstone National Park lodging close to the Park's West entrance, you've found it! The hotel is located is just three blocks from Yellowstone National Park. We're the premier destination for Yellowstone family vacations, memorable meetings and corporate retreats. You'll be close to Old Faithful Geyser, wildlife, waterfalls and the breathtaking wonders of this national icon.

Our Yellowstone National Park hotel's lodging is the perfect choice for families because they can spend the day at the Grizzly/Wolf Discovery Center or enjoy a movie at the Yellowstone IMAX Theatre. Check out our new game room, featuring air hockey, gaming table, Xbox One, and 65" flat screen TV's!

Our 10,000-sq-ft conference center is the ideal choice to combine corporate events with the wonder of Yellowstone Park. Our hotel can handle the event details and arrange for meeting breaks with year-round interpretive and guided tours. Plus, you get free WiFi access.

Loads of fun and adventure await you in Yellowstone. Our hotel is the perfect choice when you want to experience a dog-sled journey, snowmobile over miles of National Forest trails or tackle the groomed world-famous Rendezvous Ski Trails. After a day spent amid natural wonders, relax in our heated indoor pool and whirlpool.

Create memorable Yellowstone National Park vacations at our hotel!

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