Sales Manager

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time. 

BASIC FUNCTION:The Resort's Corporate Sales Manager is responsible for generating and confirming conference business from a national & regional market.  Maximization of sales, development of potential markets and sound administration of assigned responsibilities through sensible delegation and personal attention to detail are critical to the role. Position could work in remote office environment with specific requirements for conducting business as a professional sales representative for the property. Position is responsible to develop and maintain a region plus additional secondary markets.  The sales manager is provided a sales goal as a primary, however, not exclusive measure of performance.  Additionally, provides support to home property sales office as needed.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

• Prefer a bachelor’s degree
• Located in Chicago area preferred
• Three years’ experience in hotel sales required
• Experience in Delphi, Amadeus Advance, Salesforce and/or Cvent a plus
• Excellent written and oral communication skills
• Assertive, outgoing and self-motivating individual with pleasant personality

ESSENTIAL FUNCTIONS:

• Book group business to meet and exceed budgeted revenues and individual booking goals.
• Daily prospecting for new business to meet weekly outbound activity goals
• Travel locally for outside sales visits and occasionally outside the local area for sales visits, client entertainment, trade shows and training.
• Attendance at major industry functions on a regular basis.
• Plans and executes familiarization trips or client entertainment events on a local and national basis as prescribed by the Marketing Plan.
• In the process of soliciting and booking group business for property, sales manager will uncover business for sister properties. A cross-sell program is utilized to share leads within the portfolio and encourage leads to be sent back to property.
• Stay updated on industry trends and adjust strategies accordingly.
• Negotiate leads through the sales process up until signed agreement.
• Provides clear, complete details of booking in a “turnover” process to the operations team.
• Develop relationships with clients which includes connecting with them during their on-site events.
• Performs additional duties as outlined by the Director of Sales & Marketing.
• Professional and ethical behavior in dealing with clients and fellow staff members.
• Is a team player, seeking to support others in their goals and contribute ideas.
• Any time out of the office should be approved by the Director of Sales & Marketing.

MARGINAL FUNCTIONS:

• Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Required to perform other tasks and duties as assigned.
• Weekly scheduled hours may vary on business needs and may or may not include holidays, weekends and various shifts.
• Perform other related duties as requested by the Director of Sales & Marketing.
• Practice safety standards and report unsafe conditions to the Director of Sales & Marketing.

ENVIRONMENT: Office setting, hard surfaces with overhead artificial lighting and comfortable regulated ventilation.  Property venue touring and event oversight will include both indoor and outdoor venues, and all-weather conditions.