Assistant Food & Beverage Manager
Grand Wailea, A Waldorf Astoria Resort
3850 Wailea Alanui Drive
Wailea,
HI
96753
Description
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Assistant Food and Beverage Manager to join the Food & Beverage team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
The ideal candidate must be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations. At least 2 years of restaurant management experience in a high volume bar environment is required. Strong beverage knowledge and prior luxury hotel experience are a plus.
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
- Classification: Full-Time
- Shift: Various – Must be available to weekdays, weekends, and holidays.
- Pay Rate: The salary range for this role is $70,000 - $80,000 and is based on applicable and specialized experience and location.
What will I be doing?
As an Assistant Food & Beverage Manager, you would be responsible for assisting the General Manager in directing and organizing the activities and services of the signature restaurant to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward
- Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
- Assist in recruiting, interviewing and training team members
- Act in the absence of the manager, as needed
Requirements
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
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Grand Wailea, A Waldorf Astoria Resort
ISLAND OASIS ALONG THE COAST OF MAUI
Discover a retreat shaped by nature and culture at Grand Wailea. Fronted by Wailea Beach and surrounded by 40 acres of lush tropical landscape, our newly enhanced resort features redesigned accommodations, award-winning cuisine, Hawaiʻi’s largest private art collection, healing spa treatments and more.
