Photo of DoubleTree by Hilton Bangkok Ploenchit, Bangkok, Thailand

Room Attendant

DoubleTree by Hilton Bangkok Ploenchit

12 Sukhumvit Soi 2
Bangkok, 10110
Thailand

251 Room Hotel
Managed By Hilton
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Full-Time

Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Room Attendant cleans assigned guestrooms and keep related room floors clean at all times during a shift, assisting guests with any questions they may have. 

What will I be doing? 

As the Room Attendant, you will be responsible for performing the following tasks to the highest standards: 

  • Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures. 
  • Ensure that guests' privacies are protected during service. 
  • Offer all possible assistance to guests and respond to guests‘ requests. 
  • Clean and replenish supplies for guestrooms according to standards and procedures. 
  • Does turndown service when required. 
  • Ensure master keys are kept secure at all times. 
  • Keep trolleys neat and adequately supplied. 
  • Maintain all equipment in good working condition. 
  • Keep linen room neat and in good order. 
  • Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor. 
  • Be courteous and professional at all times, delivering high quality service to guests. 
  • Maintain good working relationships with team members and all other departments. 
  • Report maintenance issues promptly to the Engineering team. 
  • Ensure compliance of lost and found procedures. 
  • Take appropriate action to resolve guests’ complaints. 
  • Promote the hotel and Hilton products and services. 
  • Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. 
  • Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
  • Carry out any other reasonable duties and responsibilities as assigned. 

    Requirements

    What are we looking for? 

    A Room Attendant, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

  • High school graduate and attended skills training school. 
  • Minimum of 1 year of experience in the Housekeeping department. 
  • 1-2 years of experience in similar capacity with international chain hotels. 
  • English literate to meet business needs. 
  • Good knowledge of housekeeping’s daily operations on guest floors 
  • Flexible  with  working  hours, able  to  work  morning / evening  shifts, weekends and public holidays. 
  • Good knowledge of chemical usage and cleaning rooms. 

    What will it be like to work for Hilton? 

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

    • Posted December 26, 2024

    DoubleTree by Hilton Bangkok Ploenchit

    AT A GLANCE

    Welcome to DoubleTree by Hilton Bangkok Ploenchit, conveniently located in the heart of vibrant Bangkok, just 35 minutes from Suvarnabhumi Airport and Don Mueang International Airport. The hotel is a short walk from the Ploenchit BTS train station and close to Sukhumvit road offering easy access to Bangkok's vibrant street life and cultural landmarks, businesses, shopping like Terminal 21, EmQuartier, Siam Paragon and more, as well as entertainment districts. Bumrungrad Hospital and Queen Sirikit Convention Center are also within a few minutes’ drive.

    Unwind in a comfortable guest room or suite with panoramic views over Bangkok. Thoughtful amenities include WiFi access, desk with ergonomic chair, minibar, fridge and an in-room safe. Guests staying in suites and executive rooms benefit from access to the Executive Lounge serving complimentary breakfast and refreshments throughout the day.

    Savor local and international favorites at our all-day-dining restaurant. Relax with a drink in the Lobby Lounge or try one of the tasty snacks from the Grab & Go counter. Enjoy amenities, including a well-equipped fitness center with weights and cardio machines, as well as an outdoor pool with bar and snack service. D

    oubleTree by Hilton Bangkok Ploenchit offers convenient meeting space, including a breathtaking event room on the 25th floor with panoramic views of Bangkok. Our friendly team look forward to welcoming you with our signature, warm chocolate-chip cookie upon arrival.

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