Photo of The Langham Chicago, Chicago, IL

Travelle Bar Server Assistant

The Langham Chicago

330 North Wabash
Chicago, IL 60611

331 Room Hotel
Managed By Langham Hotels and Resorts
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Full-Time

Primary Objective Of Position

Provide service assistance to Servers while delivering quality products and service to guest/clients. Responsible for setting and clearing of tables, stock service station and daily side work. Provide maximum levels of guest service while maintaining Langham Hospitality Group standards and Forbes service standards.

Responsibilities And Job Duties

  • Responsible for maintaining station stock and clean during work shift.
  • Responsible for polishing and inspecting all restaurant service ware, linen, china, and condiments are accessible to servers within luxury standards (china, glass, and flatware are streak free and without water spots, linen napkins folded without holes or tears).
  • Provide coffee, water, beverages and breads to guest/clients throughout their meal as required by guest.
  • Ensure proper set-up of all tables in assigned section and the clearing of tables and transport dirty tableware to stewarding. Floor and table bases to be swept of crumbs and debris following guest departure. Any debris on glass windows to be cleaned.
  • Deliverfood to tables and clearly explain the composition of each dish in details while communication effectively.
  • Assist other colleagues throughout the outlet team including servers, bartenders, and kitchen colleagues.
  • Provide knowledge of the hotel, facilities and local city attractions to respond to guest and client inquiries.
  • Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests toensure all laws are being followed.
  • Ability to communicate effectively with guests in a gracious manner and positive demeanor.

Experience Required

  • High School diploma preferred.
  • Twoyears of previous restaurant bussing experience required.
  • Luxury hotel experience preferred.
  • IL Sanitation License, TIPS and BASSET licenses required.
  • CPR Certification and/or First Aid Training preferred.

EOE, Including Disability/Veterans

Posted December 23, 2024

The Langham Chicago

The Langham, Chicago, opened its doors July 2013.  The 52-story building, situated on the plaza overlooking the River, was designed by famed Chicago architect Ludwig Mies van der Rohe.  Langham Chicago takes up 13 floors of the iconic building.  The ground floor reception area designed by Dirk Lohan of Lohan Anderson, was van der Rohe's grandson and the Lobby is a tribute to his grandfather's distinctive style showcasing period and contemporary influences.  Throughout the hotel, you will find many influences of Mies van der Rohe.  

Several current accolades:

“Best Hotel (City)” 

“Best Staycation” 

Better Chicago- Best of 2021

August 2021

“Five-Star Award”

Forbes 

February 2021

“No. 5 Hotel in US” 

“No. 2 Hotel in Illinois”

“No. 2 Hotel in Chicago” 

2021 U.S. News & World Report Best Hotels rankings

U.S. News & World Report 

February 2021

“Travel + Leisure 500”

Best Hotels in the World

Travel + Leisure

February 2021