Photo of Fairfield Inn & Suites Philadelphia Broomall/Newtown Square, Broomall, PA

Hotel Operations Supervisor

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square

100 Lawrence Road
Broomall, PA 19008

71 Room Hotel
Managed By Springfield Country Club
Full-Time

Operations Supervisor

Supervise Bistro, Housekeeping, and Front Office

Potential Career Path

Front Office Manager- Director of Operations-General Manager

Job Functions

  • Coordinate with department mangers when necessary to ensure optimal functioning of the hotel.
  • Able to cover shifts throughout the hotel for any department needs or callouts. Needs to have a flexible and open schedule.
  • Be very knowledgeable of Marriott Rewards programs and promotions.
  • Develop a thorough knowledge of hotel staff, room locations, room rates, and surrounding area.
  • Needs to be able to work some early morning shifts.
  • Prepare food, coffee, and other beverages, when necessary.
  • Inspection of guest rooms per Marriott guidelines
  • Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Follow sustainability guidelines and practices.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Must be able to work well in stressful pressure situations including ability to handle guest objections and disputes to satisfactory results.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.
  • Ensure overall guest satisfaction.

Position Requirements

  • High School diploma or equivalent preferred
  • Previous supervisory experience preferred.
  • Hotel experience preferred.

Work Environment Context

  • Work schedules vary and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking pushing, lifting up to 25 pounds, bending and reaching.
Posted December 23, 2024

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square

Welcome To Fairfield Inn & Suites Philadelphia Broomall/Newtown Square

Travel with confidence at the Fairfield Inn & Suites.

Must be 21 years of age to check-in and we are not accepting cash payments at this time. Our hot breakfast buffet is served daily each morning and is included in your rate. Hotel Shuttle Service is currently suspended until further notice. Potter's Pub & Grille is open from Tuesday to Saturday. Please call the Front Desk, 610-355-2335 if you have any questions and we look forward to having you stay with us!