Room Attendant

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Housekeeping team. We are committed to providing you with:

• Highly competitive wages - An hourly wage of $20 (depending on experience)
• An exceptional benefit plan for eligible associates & your family members
• RRSP matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Discounts with Marriott properties for you & your family members.

Here is what you will be doing each day:

As our Housekeeping Supervisor/room attendant, you will be working with our Housekeeping team providing supervision and direction for all housekeeping and laundry activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.

Who We’re Looking For:

Does this sound like you?

You have a keen eye for detail, and respect the importance that impeccably clean guest room supplies have in a hotel. You can communicate well with guests, and always willing to “pitch-in”, lead by example, and be a team player. You have knowledge of basic sanitation requirements/controls and applications of chemicals and knowledge of policies applicable to housekeeping and laundry especially those related to safety, guest security and hotel property.

You have the supervisory skills to manage the housekeeping operations with the ability to effectively deal with associates, in addition to the ability to continuously inspect rooms and work collectively with the team.

Job Description:-

ESSENTIAL JOB FUNCTIONS:

1. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.

2. Adhere to cleaning procedures and instructions for use of cleaning agents and wearing of PPE.

3. Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.

4. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

5. Push and pull vacuum throughout the entire room and empty trash.

6. Ensure all electronic equipment, plumbing fixtures operate.

7. As assigned compete daily room refreshment as per guidelines.

8. Assist with inventory counts and controls.

9. Maintain work areas clean and organized which includes restocking of carts and floor linen areas.

10. Adhere to departmental standards on a safe work environment. Working alone, use of wet floors signs in public and BOH areas. Needle disposal units, biohazard wash bags used if required.

11. Replenish amenities, linens, and supplies in guest room.

12. Sign for room keys, retrieve, push to assigned rooms and restock heavy

cart. Visually inspect the room for cleanliness and appearance and signify completion for room.

13. Comply with attendance rules and be available to work on a regular basis.

14. Perform any other job-related duties as assigned in the housekeeping dept & laundry.

15. Report any damage / deficiencies to housekeeping leadership, maintenance departments.

16. Handle lost and found in accordance with polices implemented at the

property.

17. Assist co workers to complete tasks as required.

18. Assist in houseperson back of house and front of house duties (public areas, restaurant and event space as assigned.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

Hotel Experience