Come for a JOB, stay for a CAREER.
Front Office Manager
Hartford Marriott Downtown
200 Columbus Blvd.
Hartford,
CT
06103
409 Room Hotel
Managed By
Waterford Hotel Group
Full-Time
Who this Job Will Appeal To
At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.
The Ideal Candidate for this Position
The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards. The Front Office Manager is responsible for effectively leading and motivating associates, maintain departmental training/development and strict adherence to all brand and Waterford Hotel Group guest service standards.
The Front Office Manager is responsible for overseeing all front office associates and direct guest relations, which includes Guest Service Agents, At your Service, Night Audit & Bell staff.
Schedule
This is not a Monday thru Friday job, in fact it requires a flexible schedule that includes weekends, holidays and nights, but it is for you if you love people and have the right attitude!
Job Requirements
- Ideal candidate must have at least 2-3 years Hotel Front Desk experience.
- Ability to promote and maintain a positive, productive work environment for all associates
- Detail oriented with emphasis on continuous process improvement
- Ability to distribute any and all information effectively, based on from other departments to the front office team to execute
- Ability to work independently within a framework
- Provide exceptional service to all hotel guests
- Acting Manager on duty as needed
- You must be able to pass a thorough background check as well as be drug free.
WATERFORD HEALTH AND WELLNESS
Health Insurance is available on the first of the month after hire!
We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.
We know that life gets in the way, and YOU deserve to recharge.
Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!
EXCITING EXTRAS
On Demand Pay- Why wait for pay day – get your pay when you need it24/7.
Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.
401k Plan- Nobody wants to work forever, start planning for your future now.
Hotel Discounts- It’s one of the biggest industry perks.
Shoes for Crews- All associates are eligible for a shoe subsidy through Shoes for Crews.
For more information, please visit our website at waterfordhotelgroup.com
EOE/M/F/D/V
Posted December 20, 2024
Hartford Marriott Downtown
Enjoy Style & Luxury in our Downtown Hartford Hotel
Enjoy the style and luxury of our downtown Hartford Hotel. Located in the Front Street District of Hartford, the Marriott Hartford Downtown overlooks the Connecticut River and is interconnected with the Connecticut Convention Center. Our 409 room upscale hotel has been attracting business and leisure travelers alike since 2005. Local Hartford attractions within walking distance include Infinity Hall, Spotlight Theater, Wadsworth Atheneum, The Bushnell, Old State House, and the State Capitol Building. The Connecticut Science Center, an interactive educational science museum for adults and children, is adjacent to the hotel. Other area highlights include the UCONN Hartford Campus, Xfinity Theatre, Travelers, Aetna, and Pratt & Whitney. This Marriott hotel combines the beauty of a grand hotel with contemporary amenities including a spa, fitness center, swimming pool, upscale dining at VIVO, a stylish bar scene at L BAR, Starbucks lounge, and high-speed Internet access.