Restaurant Greeter / Host / Hostess

Come Join the Waterford Hotel Group Team!!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day.  We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves.  We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Restaurant Greeter/ Host Overview:

As a Restaurant Greeter, you would be responsible for welcoming and assisting guests in a warm, friendly and efficient manner.  You  will seat guests as they arrive at the restaurant, providing a positive start to their overall dining experience. During your shift you may also be responsible for assisting the restaurant servers with table maintenance. This includes assisting with running food to the guests and clearing and resetting tables between seatings. It is important that our team works in a timely, and efficient manner to coincide with the hotel's continuing effort to deliver outstanding guest service.

Responsibilities include:

• Welcome and connects with every customer.
• Control the flow of the restaurant, seating guests in stations rotation while maintaining reservation systems.
• Assist in drink orders, delivering food and clearing/cleaning tables as needed.
• Assisting in the set up and clean up of the restaurant at opening and closing.
• Handle reservation book, take incoming calls, note reservations and special requests by guests.
• Answer questions about our food, beverages and other restaurant or hotel functions and services
• Maintain a clean and organized work and service area.
• Follow safety and sanitation policies and procedures.
• Ensure guests are satisfied with the service. Respond promptly and courteously to any requests.

Job Requirements:

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:

• Have a keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS  

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.  

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS 

On Demand Pay

Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance

We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan

Nobody wants to work forever, start planning for your future now.

Hotel Discounts

It’s one of the biggest industry perks.

Shoes for Crews

All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V