VIP Host / Maitre'd

**Job Description:**

We are looking for an enthusiastic and charismatic Outgoing Lead to enhance our guests'  experience by serving as the VIP Host/Maitre'd. This role is perfect for aspiring actresses and actors who have a flair for performance and a passion for engaging with people. The ideal candidate will be the face and voice of our restaurant and resort, ensuring every guest feels welcomed, entertained, and valued.

**Responsibilities include but are not limited to:**

-Guest Engagement: Greet and interact with guests in a friendly and energetic manner, making them feel welcome and special from the moment they arrive.

- Face of the Restaurant: Serve as the primary point of contact for guests, embodying the spirit and personality of our restaurant/resort.

- Host Duties: Serve as the main point of contact for guests during their visit, providing information about the menu, specials, and upcoming events.

- Event Hosting: Act as the host for various restaurant events, introducing performers, making announcements, and ensuring smooth event execution.

- Customer Service: Address and resolve any guest concerns or complaints promptly and professionally, ensuring a positive dining experience.

- Promotional Activities: Assist with marketing and promotional activities, including social media engagement, to attract and retain guests.

- Team Collaboration: Work closely with the management, kitchen, and service staff to ensure seamless operations and exceptional service.

- Lounge Interaction: Engage with guests on lounge chairs, ensuring they are attended to by servers and their orders are taken.

- Towel Management: Assist guests by fixing their towels when they get up to swim or eat, maintaining a tidy and inviting environment.

- Morning Setup: Ensure lounge chairs are organized nicely in the morning and background music is playing to create a welcoming atmosphere.

- Sound Management: Manage the volume of the restaurant's music and ambiance to enhance the guest experience.

**Qualifications:**

- Personality: Outgoing, energetic, and charismatic with excellent communication and interpersonal skills.

- Experience: Previous experience in customer service, hosting, or performing arts is highly desirable.

- Passion for Entertainment: A genuine interest in acting, performing, or entertaining guests in a hospitality setting.

- Problem-Solving Skills: Ability to handle difficult situations with grace and professionalism.

- Team Player: Collaborative and able to work well with a diverse team in a fast-paced environment.

- Flexibility: Willingness to work evenings, weekends, and holidays as required.