Photo of Bally's Kansas City, Kansas City, MO

Director - Facilities

Bally's Kansas City

1800 East Front Street
Kansas City, MO 64120

Casino
Managed By Bally’s Corporation
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Full-Time

Description

About Bally's
  • Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for innovation, energy, and dedication to creating thrilling gaming experiences, were born to entertain.
  • A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Duties And Responsibilities

Over the Maintenance and EVS department:

  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Adheres to guest service expectations.
  • Adheres to standards and operating procedures as outlined in the Bally’s Missouri Manual.
  • Develops budgets for area of responsibility.
  • Proficiently utilizes program to submit, track, and follow-up on work orders.
  • Ensure standards are maintained in service, cleanliness, shelf stock, payroll and productivity
  • Assist with associate issues involving coaching, mentoring, disciplinary actions and team building
  • Work with department engineers on troubleshooting equipment issues and preventative maintenance by having working knowledge of HVAC, electrical, and plumbing
  • Coordinate contractor work for maintenance projects including electrical, HVAC and small renovation needs
  • Conduct a daily walk-through (interior and exterior) to ensure standards are maintained in facility maintenance and appearance
  • Assist department engineers and department as needed
  • Be able to identify HVAC problems

Project Management :

  • Coordinate contractor work, project schedules, orders and deliveries
  • Assist with development and oversee implementation of corporate and property initiatives

OSHA, Safety and Legal compliance:

  • Oversee compliance of OSHA standards related to (but not exclusively) Emergency preparedness, blood borne pathogens, hazard communication, fire extinguishes, lock-out tag-out, personal protective equipment
  • Interface with DNC safety auditor, fire marshal, state health department inspector, pest control
  • Coordinate inspections, permits and licenses for physical plant including elevators, fire suppression, fire alarms, back-flow preventers
  • Must have strong written and verbal communication and interpersonal skills
  • Ability to work independently and prioritize work to meet deadlines and make decisions
  • Excellent guest service skills; ability to adhere to Company’s Service Standards
  • Ability to read, speak and write English well
  • Basic computer skills for use of spreadsheets, word processing and email
  • Knowledge of hotel housekeeping and/or maintenance departments helpful
  • Knowledge of OSHA standards and safety practices helpful
Qualifications
  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Missouri Gaming Board
  • Three years or more of facilities/maintenance experience preferred.
  • High school or equivalent is required
  • Must be proficient in the entire Microsoft Suite
  • Must have excellent communication and interpersonal skills
  • Must be reliable
  • Must be able to work flexible shifts, including weeknights, weekends, and holiday
  • Minimum 5 years experience as a facilities or operations associate.
  • Minimum of 3 years leadership experience.
  • Must have ability to interface with multiple levels of management and influence others towards the accomplishment of common objectives.
  • Must have excellent organizational skills and the ability to manage multiple priorities simultaneously.
Physical Demands
  • Frequently required to stand, walk, and sit for prolonged periods of time
  • Occasionally required to work at heights above 10 feet high
  • Frequently required to lift items up to 30 pounds
  • Occasionally required to push or move items up to 100 pounds
  • Frequently required to reach overhead
  • Occasionally required to work in confined, small areas for long periods of time
Work Environment

You may be exposed to bright lights, loud noise, and stressful situations in this position.

Posted December 13, 2024

Bally's Kansas City

Bally’s Kansas City features a 45,000 square foot casino with 900 slot and video poker machines and over 20 table games.

Food & Beverage venues include the 1800 Baccarat Lounge featuring 1800 Noodle Bar, and the Celebrity Casino & Lounge, the Tiki Bar, Best Odds Quick Bites, and Chickie’s & Pete’s sports bar.

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. 

It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).