Accounting Clerk

Description

The Signia by Hilton San Jose is looking to add an Accounting Clerk to their team! Across the street from Plaza de César Chávez Park and within walking distance of the San Jose Convention Center, Signia by Hilton San Jose offers a prime location in the capital of Silicon Valley. Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team!

Classification: Full Time, Onsite

Schedule: 8a-4p Monday-Friday (occasional overtime required for month's end)

Hourly Range: $33.50-$33.50 per hour

What will I be doing?

As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
• Research and resolve guest billing disputes in a timely, friendly and efficient manner
• Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills
• Prepare and post daily receivables from event contracts and balance totals to the General Ledger
• Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
• Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
• Prepare journal entries
• Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)
• Handling A/R General Books 

Requirements

• Minimum 1 Year Accounting Experience preferred, Hotel experience a plus!

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Ability to access and accurately input information into a computer and computer software such as Agilysys, Elavon, OnQ, Microsoft Word, Microsoft Outlook and Microsoft Excel.
• Ability to operate a 10-Key by touch, rapidly and accurately

• Ability to read, write, speak and understand the English language sufficient to communicate with employees, staff and guests and perform all essential job functions.

• Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work.
•  Basic mathematical skills necessary to perform mathematical calculations without error.

• Ability to post and balance large amounts of charges efficiently and accurately.

• Ability to sit and work continuously for extended periods of time.

• Ability to effectively deal with customer and employee concerns in a friendly and positive manner.  

  This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical Insurance Coverage – for you and your family
• Vision, Dental, Life and Disability Insurance
• Mental Health Resources
• Sick Pay – Paid Time Off, 1 hour accrued after 40 hours worked
• Vacation – Paid Time Off, 40 hours awarded after first year of employment
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• 401(k) plan
• Pension plan – Hilton to put $1.29 per hour you work
• Access to your pay when you need it through DailyPay
• Complimentary Duty Meals served in our Team Member Restaurant
• Employee Assistant Program
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs