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Corporate Director of Human Resources

Gila River Resorts & Casinos

5040 Wild Horse Pass Blvd.
Chandler, AZ 85226

Casino Resort
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Full-Time

Salary: DOE

Essential Duties And Responsibilities

include the following:

  • Ensures exceptional guest service experiences for both internal and external guests.
  • Collaborates with the Corporate VP of HR to execute strategic and operational HR plans aligned with Enterprise goals.
  • Advises leadership and management on HR matters, encompassing recruiting, employee relations, compliance, training, performance management, leadership development, compensation administration, policies and procedures, conflict resolution, and terminations.
  • Guides leadership teams in understanding Recruitment, Organizational Development, HR, Compensation, Benefits, and other workforce strategies and programs.
  • Supervises, supports, and mentors Human Resources team.
  • Partner with Enterprise leadership to develop strategies and programs that address business needs and enhance cultural alignment.
  • Lead Human Resources team members by defining expectations, providing training, and managing performance.
  • Design and implement a competitive total rewards program coveting compensation, benefits, performance appraisal, employee incentives, and wellness initiatives.
  • Direct the development and maintenance of competitive compensation programs, utilizing market data and conducting wage studies.
  • Keeps abreast of recent US labor law changes, monitors labor updates, and ensures Human Resources compliance.
  • Stays informed about trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Communicates and enforces Enterprise's policies related to employee issues.
  • Prepares analytical and statistical reports for management.
  • Maintain fiscal responsibility of protection of Company revenue through any cost related expenses such as benefits, turnover and litigation.
  • Maintain departmental HR budget according to policies to include ongoing expense review, approval and tracking and preparation of data for monthly P&L's.
  • Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
  • Performs other special projects and duties as assigned.

Supervisory Responsibilities

Directly supervises multiple team members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

  1. High School Diploma or equivalent required.
  2. Bachelor's degree in Human Resources Management, Business Administration, Public Administration or related field, or equivalent training and experience preferred.
  3. Human Resources dedicated certification required (SCP, PHR, THRP)
  4. 10 years of progressive HR experience required; 5 years hospitality or gaming industry preferred.
  5. Working knowledge of human resources practices, laws and regulations required.
  6. Working knowledge of all key areas of HR including recruitment, compensation and benefits, employee relations, information systems, retention, rewards, and learning and development.
  7. Proven supervision, leadership & coaching skills.
  8. Must have extensive knowledge in benefit and compensation management. Experience with self-funded insurance plans strongly preferred.
  9. Must be computer literate and have knowledge of Microsoft Office and/or other computer and HR Software.
  10. Ability to evaluate courses of action and reach sound, non-judgmental management decisions and resolutions.
  11. Demonstrated understanding of organizational development.
  12. Must possess strong organizational and time management skills.
  13. Demonstrated ability to perform the GILA WAY which is as follows:
  14. Greet our guest
  15. Interact positively with our guest
  16. Listen actively to our guest
  17. Appreciate our guest
  18. Demonstrated excellence in guest service skills, strong telephone etiquette, a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
  19. Proven ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
  20. Strong interpersonal and communication skills, both written and oral.
  21. This position must have in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.
  22. Important Notes

    As a condition of employment, all new hires must pass the following:

    Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

    Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

Posted December 13, 2024

Gila River Resorts & Casinos

Gila River Resorts & Casinos  has received the coveted AAA Four Diamond designation for our award-winning resorts offering entertainment, hospitality and other amenities located across the Valley of the Sun.

Our casinos - Wild Horse Pass, Lone Butte, Lee Quiva and Santan Mountain offer over 4,500 slots and table games including Craps, Roulette, Blackjack, Baccarat, Bingo, and Poker. 

The Gila River Indian Community owns all of our gaming entities. It borders such cities as Phoenix, Avondale, Mesa, and Casa Grande. 

Our climate and location is beautiful and there are many economical, cultural and social reasons why you want to come work for us!
https://www.brightlandhomes.com/blog/living-in-arizona

Our guests enjoy exciting casinos, delicious dining, entertainment, have fun relaxing, and more...
https://playatgila.com/resorts/

Gila River Resorts & Casinos - Wild Horse Pass
Located at the I-10 freeway on Wild Horse Pass Blvd in Chandler, Arizona. The Four Diamond Awarded Wild Horse Pass is home to over 405 guest rooms and suites, resort amenities, and amazing dining and entertainment.. Amenities include two pools, fitness room, adjoining restaurants, and gaming with slots, blackjack, craps, roulette, baccarat, a BetMGM Sportsbook, and Topgolf Swing Suites. 

Restaurants include Prime, a Shula's Steak House, Ling & Louie’s Asian Bar & Grill, Fullhouse Cafe, and a food court featuring Fatburger and Rizzo's, plus bars and lounges. Ideally located at the Wild Horse Pass Destination, we offer 36 holes of Troon Golf, Phoenix Premium Outlets, Aji Spa, and Koli Equestrian Center. All of this is located less than 20 minutes from Sky Harbor Airport.

Gila River Resorts & Casinos - Vee Quiva
Located at the South Mountain 202 Freeway and Vee Quiva Way in Laveen, this Four Diamond Awarded resort, is a favorite Valley retreat. 90 oversized rooms offer complimentary Wi-Fi, flat-screen TV, marble showers, all with no resort fee. Adjacent to the hotel, discover dining, slots, craps, roulette, baccarat, table games, Bingo and a BetMGM Sportsbook. 

Restaurants include Fullhouse Cafe, Tequila Lounge and a food court featuring Fatburger and a Deli, and bars and lounges. Come enjoy mountain views and desert sunsets in an oasis environment.

Gila River Resorts & Casinos - Lone Butte
Located at the Santan 202 Freeway & Kyrene Road in Chandler, Arizona. Lone Butte features over 1,200 slots, blackjack, craps, roulette, poker, and a BetMGM Sportsbook. Dining options include Fullhouse Café, Panda Express, a Deli and bars and lounges.

Gila River Resorts & Casinos - Santan Mountain located south of Chandler, Arizona, is a state-of-the-art gaming destination carefully placed amongst the San Tan Mountains. This pristine property boasts the largest casino sports book in the state, with wall to wall TVs, an exclusive bar with table top games, private booths with charging stations, custom lighting, and a DJ area for keeping the party going!

Our casino features table games such as Ultimate Texas Hold’Em, Three Card Poker, Craps, Roulette, Mini Baccarat and Black Jack, as well as over 800 slot machines with the latest gaming themes. Three Bars offer bar top slot machines featuring Video Poker, Keno and Video Slots. The High Limit Room is home to mechanical reels and video slots and our electronic table games area features Electronic Roulette, Craps and Video Poker.

Our casual dining area includes Taste Kitchen, Rizzo’s, and Mein Dish. Honey + Vine is an upscale restaurant with a walk up coffee bar, diverse menu (including brunch), outdoor patio, and live DJ on special occasions. Our Ballroom includes an outdoor garden.

A championship 36-hole golf course, designed by renowned architect Gary Panks, is built into our ancient, native landscape.

“Gila River Cares” was established by Gila River Resorts & Casinos to support local causes that aim to improve children’s welfare and educational programs across the State of Arizona. Since its inception, we have supported many non-profit organizations, not only in the Gila River Indian Community, but throughout the State of Arizona. Along with sponsorships, the enterprise provides volunteer opportunities for team members and in-kind donations.

We know that the success of our organization depends on the dedication of our team members. That’s why we invest in you with a competitive total rewards package.

Click Here to Read About our Great Benefits!