Catering Sales Manager

Description

The Hilton Sedona Resort at Bell Rock is adding a new person to their sales team! The Director of Sales & Marketing is looking for a Catering Sales Manager to focus on all local corporate events, social events, and weddings. We have expanded are space and the hotel has added a new resort lawn which has spectacular views and wonderful outdoor space in Northern Arizona. Come be a part of an amazing team and work for a Hilton corporate managed hotel. 

Position Statement

As Catering Sales Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of events. 

Position Summary

As a Team Member your essential functions in this role include such things as:

• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in

  person.

• Create and maintain relationships with clients to set and meet client expectations and deliver on those

  expectations.

• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary
• Other duties as necessary based on business needs
• Regular attendance

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Requirements

What is it like working for Hilton?

Hilton is the world’s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all!