Cluster Commercial Director

Description

About the Role

The Cluster Commercial Director will oversee marketing, sales and revenue and drive the commercial strategy across two properties; Hilton Melbourne Little Queen Street & DoubleTree by Hilton Melbourne Flinders Street.

Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne’s CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.

DoubleTree by Hilton Hotel Melbourne - Flinders Street is conveniently located opposite the historic Flinders Street Station and is within walking distance of corporate offices, the famous Melbourne Laneways, and the South Bank precinct. Along with their world-famous chocolate chip cookies, DoubleTree features include 187 guest rooms, a restaurant and bar, fully equipped gym and 3 meeting & event spaces.

What will I be doing?

The successful candidate will be innovative and have a record of providing strong results. You will lead a team of professional’s onsite at each property and work closely with our Regional Team.

Your duties will include:

• Drive the top line budget and forecast by implementing a commercial strategy through to execution
• Work with the General Manager and Hotel Manager of each property to ensure profits are maximised in line with targets
• Support the sales and marketing teams by providing strategic guidance and ensuring coordinated efforts to drive business results
• Support the marketing team with the coordination of hotel level marketing and public relations activities
• Establish an optimal mix, review and validate and maintain accurate forecasts based on trends and data, develop strategies for different demand periods, and review and approve retail and group pricing strategies
• Develop and maintain strong relationships with all stakeholders including owners, clients, and hotel teams to ensure commercial benefits of the hotel

What are we looking for?

• Management experience within a commercial team of similar sized properties is required
• Demonstrated ability to conduct detailed analytics of revenue and propose strategies to address any concerns
• Exceptional stake holder management skills to manage multiple stakeholder expectations including General Managers, Hilton Regional Teams and Hotel Owners
• A strong understanding of all commercial operations, including reservations, selling strategies, account management, creating and maintenance of budgets, and revenue strategies and yield systems
• Excellent people motivator; strong communication and leadership skills
• Goal-oriented with obvious drive and self-motivation

What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. Over the past four years, we have held our top spot as the #1 hospitality company in Australia as listed by the Great Places to Work institute. In 2024, Hilton ranked #2 across all industries and #1 worldwide in 2023! You can also look forward to receiving:

• Worldwide travel discounts at unbelievable rates for you and your friends and family!
• A competitive salary and bonus plan
• Healthcare benefits 
• Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
• A workplace culture that foster personal wellbeing