Photo of DoubleTree by Hilton Hotel Dallas Near the Galleria, Dallas, TX

Front Desk Agent

DoubleTree by Hilton Hotel Dallas Near the Galleria

4099 Valley View Lane
Dallas, TX 75244

290 Room Hotel
Managed By Cathedral Hill Associates

Hotel discounts, complimentary meal, medical, dental, vision, 401k and paid time off!

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Compensation: $16.00, Full-Time

DoubleTree Dallas Near the Galleria prides itself on developing talent from within. Our future leaders start in entry level roles! Hospitality offers opportunities for team members to grow both personally and professionally. If you are looking for an adventurous career with endless opportunities that can take you anywhere in the world, this is the place to start!

As a member of our All-Star Guest Service Dream Team, the Guest Service Agent will be responsible for owning the guest experience from check in to check out. 

A few essential parts of the day include but are not limited to:

  • Greeting guests upon arrival and making them feel welcomed.
  • Serve as the communication headquarters for the hotel by ensuring all essential happenings are communicated to the guest, team, and leadership.
  • Be a source of information to guests regarding the local area.
  • Accommodate general and unique requests.
  • Be a guest advocate.
  • Diffusing conflict or tense situations with guests.
  • Other duties as assigned.

Skills to be Successful:

  • One year guest service agent experience.
  • Genuine desire to create memorable experiences for others.
  • Willingness to think outside the box.
  • Ability to comprehend and complete basic math.
  • Comfortable using a phone and basic office equipment.
  • Ability to complete all required training within 30 days.
  • Ability to stand through entire of shift.
  • Ability to read, write, and communicate with guests.
  • Ability to work a flexible scheduled including weekdays, weekends, evenings, and holidays. 

DoubleTree Dallas Near the Galleria is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics

Posted December 3, 2024

DoubleTree by Hilton Hotel Dallas Near the Galleria

Property Description

The Doubletree Dallas hotel near the Galleria, in the heart of the exciting North Dallas Corridor, is just a mile from world-class shopping at Galleria Mall. Our central location, just off LBJ Freeway (I-635), puts business or leisure travelers close to the Dallas North Tollway, Stemmons Frwy (I-35E), Central Expressway (US-75), and the George Bush Tollway. DFW International Airport and Dallas Love Field Airport are both less than 30 minutes from our contemporary, full-service atrium hotel in Dallas.With over 200 restaurants, theaters, shopping and entertainment venues in the immediate area, the Doubletree Dallas, TX hotel near the Galleria is the perfect location to capture the sights of this magnificent city. We're near the North Dallas Design District, and only eight minutes from The Grand Spa and Galleria Dallas (complimentary transportation provided based on availability). Tastefully-appointed guest rooms provide a high level of comfort and convenience, while the courteous, professional staff at our Dallas, Texas hotel supplies legendary Doubletree service. HHonors® Floors accommodations on our HHonors Level include upgraded amenities, our incredibly cozy Sweet Dreams® beds, a private lounge, and soft Doubletree Robes. High-speed Internet access is available in all guestrooms and meeting rooms, with wireless HSIA available through our CHA Cyber Cafe©, located on the lobby level.This Doubletree hotel in Dallas, TX boasts 30,000 square feet of flexible meeting and banquet space, including our luxurious Grand Ballroom, which can accommodate up to 1,000 guests. Our guests have full access to a well-equipped fitness center and sparkling outdoor pool. Worked up an appetite? The Chef's Table Restaurant serves up wonderful breakfast and luncheon buffets daily, as well as casual American cuisine for dinner. While you're at it, enjoy a beverage and light fare in The Terrace Bar and Grill.Dallas has so much to offer—from Cowboys Stadium to Southfork Ranch; downtown entertainment districts like the West End and Deep Ellum; family favorites like Hawaiian Falls Adventure Park or Six Flags over Texas. Our caring and professional staff at the Doubletree Hotel in Dallas, Texas looks forward to welcoming you at check-in. As always, our warm signature Doubletree chocolate chip cookie awaits you.

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