Photo of Captain's Quarters Resort, Myrtle Beach, SC

Chief Engineer

Captain's Quarters Resort

901 South Ocean Blvd.
Myrtle Beach, SC 29577

360 Room Resort
Managed By Vacation Myrtle Beach

Medical Plan, Dental, Vision, Short Term Disability, Critical Illness and Life Insurance Plan, Paid Time Off and Floating Holidays, Resort Accommodation Discounts, Workplace perks such as a great team atmosphere.

"We give our guests the most exciting, fun-filled, and enjoyable vacation experience ever!!!
Compensation: 65,000-75,000, Full-Time

At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests.  We are a leader in the Myrtle Beach area’s hospitality industry with an industry leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.

Work Location: Captain’s Quarters 901 S Ocean Blvd

How Will You Shine?

As a valued and successful Chief Engineer you will be required to:

Supervisory Responsibilities:

  • Demonstrate positive leadership, which inspires employees to meet and exceed standard
  • Ensure department staff is trained in all aspects of the maintenance department and duties
  • Motivate, coach, counsel, and discipline all maintenance personnel according to Vacation Myrtle Beach values and SOP’s
  • Attends as well as schedules and conducts departmental meetings
  • Completes reports (i.e., action plans, attendance reports, corrective action forms, etc.)
  • Coordinate training for new employees
  • Interviews potential new staff 

Duties/Responsibilities:

  • Execute all training for each position within the department
  • Maintain customer satisfaction as the driving philosophy of the resort
  • Personally demonstrate a commitment to customer service by responding promptly to guest needs
  • Ensure staffs, including all new hires, are trained to meet standards
  • Empower Engineering staff to deliver customer service by encouraging and rewarding responsive guest assistance
  • Manage department within budget
  • Prepare annual department budget that accurately reflects the department operation plan
  • Analyze financial and operating information on an ongoing basis to adjust labor, supplies, materials, and other costs to achieve budget
  • Ensure department staff is trained in control procedures as outlined by Internal Audit, and that these procedures are consistently followed
  • Maintain a positive, cooperative work environment between staff and management
  • Emphasize training and development as a way of doing business to empower employees to successfully perform their jobs
  • Maintain physical product standards by routinely inspecting the entire resort to ensure that all F.F. & E. is in proper working condition and departmental supplies are stocked at proper levels
  • Complete work orders on time and within budget
  • Justify request for capital projects using ROI and/or the needs of the business as impacted by the department
  • Maintain cost-effective preventative maintenance program
  • Maintain accurate filed for all inspections, licenses, and contracts
  • Communicate with General Manager regarding all aspects of engineering operations
  • Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards
  • Establish and implement preventative maintenance schedule 
  • Inspect and document physical plant, equipment, hazards, systems, and general engineering operation
  • Maintain work areas clean and organized
  • Monitor and control, parts, and labor expenditures 
  • Prioritize all work requests ensuring handling of guest problems, staff problems and inner resort challenges
  • Promote employee empowerment
  • Report and resolve all unsafe conditions immediately 
  • Select, train, supervise, develop, discipline, and counsel employees according to our policies and procedures
  • Administer outside engineering vendor contracts 
  • Complete other duties assigned by supervisor
  • Maintain ongoing capital improvement file 
  • Order all parts, materials and supplies for the department
  • Perform in the capacity of any position supervised
  • Attend all mandatory meetings
  • Conduct performance appraisals
  • Inspect and adjust all systems daily, respond to life system alarms 
  • Maintain and repair air handlers, chillers, condenser, evaporator, ice machines, related HVAC equipment, washers, dryers, ironers, electrical components, switch gears, panels, pneumatic controls, and components for VAV boxes, thermostats, compressors, valves and actuators, motor controls, etc.
  • Maintain and repair all food and beverage, laundry and back of house physical plant to include cosmetic and hard equipment to meet manufacturer’s specifications

How Will You Be Rewarded?

  • Base pay
  • Paid Time Off
  • Floating Holiday Pay
  • Medical, Dental, and Vision Insurance within 60 days
  • Discounted hotel & resort Stays
  • Work today, get paid today available
  • Monthly, quarterly, and yearly recognition programs
  • Career advancement opportunities
  • Training and continuing development in hospitality roles

Why Should You Choose VMB?

Hospitality is at the heart of all we do at Vacation Myrtle Beach. We “WOW” by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you’ll find a family that’s comprehensive, values diversity, and is built on a foundational respect for people from all over the world.

We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Job Types: Full-Time

Pay: <D.O.E.>

Ability to commute/relocate:

Myrtle Beach, SC 29577: Reliably commute or planning to relocate before starting work (Required)>

Posted December 3, 2024

Captain's Quarters Resort

Our Resort

Captain’s Quarters Resort is a family vacation resort in Myrtle Beach, South Carolina. With a variety of oceanfront and ocean view accommodations for guests to choose from, Captain’s Quarters Resort has something for every Myrtle Beach family vacation. This Myrtle Beach oceanfront hotel features many on-site activities and amenities for guests to enjoy. No matter what time of year you are looking to vacation in Myrtle Beach, Captain’s Quarters Resort has guests covered with the Level 6 Entertainment Center. In this 2,000 square foot center guests can enjoy Myrtle Beach bowling at the 20-lane bowling alley, play a game of pool at the state-of-the art arcade or grab a drink from the Level 6 Bar. Water amenities at this one-of-a-kind south Myrtle Beach hotel include many outdoor water features like the Shipwreck Lagoon Pool, the outdoor lazy river and whirlpool, as well as indoor water features including an indoor pool and indoor lazy river. Captain’s Quarters Resort offers guests multiple Myrtle Beach dining options from breakfast at the oceanfront Vista 9 Restaurant to the full-service Loco Gecko Restaurant open for 3/4 of the year to the summertime Tipsy Turtle Pool Bar. 

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