Photo of HMSHost at Vancouver International Airport, Richmond, BC, Canada

Assistant General Manager

HMSHost at Vancouver International Airport

3211 Grant McConachie Way
Richmond, BC V7B 0A4
Canada

Regional Office
Managed By HMSHost
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Compensation: $66,400 to $67,500 per year, Full-Time

NOW HIRING Assistant General Managerranging between $67,500.00  - $70,000.00 Year + attainable quarterly bonuses (25%)!

Purpose:

The purpose of the Assistant General Manager (AGM) position is to assist Branch management in tactically executing complex QSR or Casual Dine or similar restaurant management operations. The AGM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AGM uses prescribed policies and procedures to make management decisions.

Essential Functions:

  • Complete opening, daily, and closing procedures as per company policies.
  • Supervise daily activities of associates to ensure smooth operations.
  • Manage hiring, promotions, and terminations while fostering diversity and inclusion.
  • Monitor financial and operational data to meet unit goals.
  • Address customer and associate concerns, escalating complex issues when necessary.
  • Ensure compliance with beverage, safety, and wellness policies.
  • Schedule shifts, assign tasks, and ensure all mandated breaks are taken.
  • Maintain cleanliness, equipment functionality, and fully stocked displays.
  • Oversee cash handling, invoice processing, and order placements.
  • Enforce health, safety, and food safety standards across all operations.

Requirements:

  • Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

    Reporting relationship and other important information

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires a minimum of 6 years food and beverage, cash handling, and customer service experience
  • Requires a minimum of 4 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

    Check out these amazing benefits:  Free meal, Medical, Dental and Vision Insurance, Vacation & Sick Time, Retirement savings plan, Opportunities for Professional Growth/Advancement, Paid Parking, and quaterly bonuses.

    Additional Information:

    To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/

    Equal Opportunity Employer (EOE)

    Minority/Female/Disabled/Veteran (M/F/D/V)

    Drug Free Workplace (DFW)

    HMSHost is committed to providing accessible hiring and employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (the "AODA") and the Human Rights Code of Ontario. If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter or on the electronic application form.

    • Posted December 2, 2024

    HMSHost at Vancouver International Airport

    HMSHost operates Food & Beverage outlets at Vancouver International Airport

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