Photo of Wild Horse Pass, Chandler, AZ

Box Office Representative

Wild Horse Pass

5040 Wild Horse Pass Blvd.
Chandler, AZ 85226

445 Room Hotel Casino
Managed By Gila River Resorts & Casinos
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Part-Time

Closing Date December 9, 2024 At 400 Pm

Pay Rate: $18.00 per hour

This position provides excellent Guest Services by accurately and efficiently processing box office purchases and pick-ups for guests. Possess a professional yet friendly attitude and exceptional guest service to all guests, as well as demonstrating the GILA WAY.

Essential Duties And Responsibilities

  • Promotes and provides excellent guest service experiences to both internal and external guests.
  • Accurately and efficiently processes guests tickets selection through the computerized ticketing system.
  • Accurately and efficiently processes guests  purchases through the enterprise's cash register system.
  • Greets guest with a smile and engages them in conversation as appropriate.
  • Maintains the accountability and security of their individual cash drawer event tickets and enterprises assets.
  • Performs other special projects and duties as assigned. 

Skills/ Requirements

 
  • High School Diploma or equivalent preferred.
  • Guest service experience required. Prefer computerized ticketing system experience.
  • Must be able to count and make change accurately. Prefer cash register experience.
  • Must possess an outgoing attitude and enjoy working with the general public.
  • Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
  • Must pass a full background check to be certified/licensed prior to employment.
  • Must be able to work in a smoking environment. 

Important Notes

 

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

Posted December 2, 2024

Wild Horse Pass

Wild Horse Pass is located at the I-10 freeway on Wild Horse Pass Blvd in Chandler, Arizona. The Four Diamond Awarded Wild Horse Pass is home to over 405 guest rooms and suites, resort amenities, and amazing dining and entertainment.. Amenities include two pools, fitness room, adjoining restaurants, and gaming with slots, blackjack, craps, roulette, baccarat, a BetMGM Sportsbook, and Topgolf Swing Suites. 

Restaurants include Prime, a Shula's Steak House, Ling & Louie’s Asian Bar & Grill, Fullhouse Cafe, and a food court featuring Fatburger and Rizzo's, plus bars and lounges. Ideally located at the Wild Horse Pass Destination, we offer 36 holes of Troon Golf, Phoenix Premium Outlets, Aji Spa, and Koli Equestrian Center. All of this is located less than 20 minutes from Sky Harbor Airport.