Conference and Events Operations Assistant
Hilton London Canary Wharf
South Quay, Marsh Wall
London,
England
E14 9SH
United Kingdom
Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
The Hilton London Canary Wharf is a modern, full service hotel with 282 Guestrooms in the heart of London’s financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. Close to the City, Olympic park and the O2, the hotel welcomes a wide range of guests here on business and leisure. Consistently voted within the top 5 Hilton properties within the UK & Ireland.
A WORLD OF REWARDS
- Hourly Rate of £12.50 plus service charge
- Free and healthymeals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Member’s areas
A Conference and Banquet Assistant is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.
What will I be doing?
- Welcome guests in a polite and friendly manner
- Coordinate seating for customers
- Up-sell with latest departmental incentives
- Manage Conference and Banquet set-ups
- Ensure guests are billed accurately
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Comply with company brand standards
- Strive to achieve departmental targets as part of the team
- Ensure cleanliness of work areas
What are we looking for?
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Food and Beverage and/or industry experience
- Knowledge of Food Hygiene Regulations
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Hilton London Canary Wharf
At A Glance
Set in the heart of London's commercial centre and only 15 minutes from the city centre via transportation links, Hilton London Canary Wharf is the ideal venue for business and leisure stays. Enjoy easy connections to London's main attractions, ExCel Exhibition Centre, The O2 and the Olympic Park. Our hotel offers stylish rooms and suites, fantastic dining options, onsite fitness centre with gym, steam room and sauna.
As one of the truly great cities for business, trade and finance, London is the perfect location for conferences, social events and intimate gatherings. The hotel offers eight flexible meeting rooms for 2 to 400 people, with over 15,000 sq. ft. of meeting space, and is fully equipped for all types of events.
- Only 15 minutes by public transportation from London’s main sightseeing attractions
- Cinnamon Restaurant & Bar, Executive Lounge, fitness center with fully equipped gym, steam room and sauna
- On-site underground car park with limited spaces, £20 per day
- Newly refurbished conference and training facilities with latest technology and business lounge
