Director - Security

Description

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

The Role

Directs and coordinates activity of Security Department resulting in an efficient and economic operation while ensuring continuous improvement in service, functions as the Director Security per regulatory requirements. Prioritizing good communication with your coworkers to help make everyone all one team.

Responsibilities

• Directs and coordinates activity of Security Department resulting in an efficient and economic operation while ensuring continuous improvement in service, functions as the Director Security per regulatory requirements. Oversees safeguarding of assets transported to and from hotel, casino, Slot and Cashier's departments. Supervises and logs all Investigations conducted by Security personnel. The Director Security shall be responsible for the overall Security/Safety of the property including but not limited to the following:
• The enforcement of the law, and other rules and regulations.
• The physical safety of patrons and employees and the protection of patron and company property from illegal activity.
• The detainment for probable cause, of persons that may be involved in illegal acts for the purpose of notifying law enforcement or Commission authorities, in compliance with Section 121, Casino Control Act, which prohibits cheating or swindling in gaming.
• The recordation of all unusual occurrences within the property, for which an assignment of Security personnel is made.
• Responsible for the supervision of the Fire Prevention Program and procedures, the Fire Command Room and ensuring that all fire alarms and suppression systems are in proper working order.
• Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Serves as a dynamic, positive leader, while fostering teamwork, employee morale, motivation, and open communication. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
• Ensures that team members clearly understand and are held accountable for their service performance expectations.
• Provides appropriate recognition and rewards to individuals and groups when consistent superior service performance is attained.
• Works as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.
• Demonstrates excellent facilitator skills in resolving conflicts between different points of view.
• Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision.
• Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.
• Recommends and implements change to improve overall employee and guest satisfaction.
• Participates in the financial operating and capital planning processes and makes recommendations that achieve desired financial results.
• Establishes and endorses the business and service objectives, ethics, and values of the Company in accordance with the Code of Commitment.
• Other Duties as assigned

Qualifications

• Proven ability to create positive change in a service environment (as measured by employee and service metrics).
• Proven leadership capabilities.
• Demonstrated ability to work toward common goal with other operating departments.
• Working knowledge of the property’s casino policies, practices, and procedures.

Ability to proactively create and implement strategic initiatives.

What’s In It For You