Come for a JOB, stay for a CAREER.
Food and Beverage Manager
Hartford Marriott Downtown
200 Columbus Blvd.
Hartford,
CT
06103
409 Room Hotel
Managed By
Waterford Hotel Group
Full-Time
Come Join the Waterford Hotel Group Team!!
At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, your strengths will be appreciated, and a place where each of us can truly be ourselves. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.
Food and Beverage Manager
Responsible for management of the restaurant and all Banquet outlets, ensuring compliance with service and operational standards, maximization of profits in the hotel and outlets. Responsible for the restaurant functions, including production of new menus, creating and implementing food promotions, developing portion specifications and maintaining a high quality of service, staff supervision and development. Must have previous food and beverage management experience, preferable from a hotel. This positions reports to the General Manager.
Responsibilities include:
- Reviewing staffing levels to ensure guest service, operational needs, and financial objectives are met
- Identifying any developmental needs of your team and coaching, mentoring, or otherwise helping them to improve their knowledge or skills
- Developing specific goals and plans to prioritize, organize, and accomplish goals
- Ensuring compliance with all food & beverage policies, standards, procedures by training, supervising, providing follow-up and hands-on management, and all applicable laws and regulations, as well as food handling and sanitation standards
- Ensuring staff understands local, state, and federal liquor laws
- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance
- Handling guest problems and complaints while delivering excellent customer service
- Meeting with guests on an informal basis (during meals or upon departure) to obtain feedback on quality of food and beverage, service levels, and overall satisfaction
- Ensuring corrective action is taken to continuously improve service results
Requirements
- High school diploma or GED; 6 years experience in the food and beverage, culinary, or related professional area
- Or 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years of experience in the food and beverage, culinary, or related professional area
- Ability to encourage and build mutual trust, respect, and cooperation among team members
- Ability to approach difficult situations with a customer service focus
- Ability to manage / supervise a diverse team and delegate tasks accordingly
- Must be able to pass a background check.
Benefits
WATERFORD HEALTH AND WELLNESS
Health Insurance is available on the first of the month after hire!
We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.
We know that life gets in the way, and YOU deserve to recharge.
Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!
EXCITING EXTRAS
On Demand Pay - Why wait for pay day – get your pay when you need it24/7.
Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.
401k Plan - Nobody wants to work forever, start planning for your future now.
Hotel Discounts - It’s one of the biggest industry perks.
Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.
EOE M/F/D/V
Posted November 19, 2024
Hartford Marriott Downtown
Enjoy Style & Luxury in our Downtown Hartford Hotel
Enjoy the style and luxury of our downtown Hartford Hotel. Located in the Front Street District of Hartford, the Marriott Hartford Downtown overlooks the Connecticut River and is interconnected with the Connecticut Convention Center. Our 409 room upscale hotel has been attracting business and leisure travelers alike since 2005. Local Hartford attractions within walking distance include Infinity Hall, Spotlight Theater, Wadsworth Atheneum, The Bushnell, Old State House, and the State Capitol Building. The Connecticut Science Center, an interactive educational science museum for adults and children, is adjacent to the hotel. Other area highlights include the UCONN Hartford Campus, Xfinity Theatre, Travelers, Aetna, and Pratt & Whitney. This Marriott hotel combines the beauty of a grand hotel with contemporary amenities including a spa, fitness center, swimming pool, upscale dining at VIVO, a stylish bar scene at L BAR, Starbucks lounge, and high-speed Internet access.
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