Dual Director of Operations

Come Join the Waterford Hotel Group Team!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Dual Director of Sales

We currently have an exciting opportunity for a Dual Director of Sales for the SpringHill Suites by Marriott and Residence Inn by Marriott in Milford, CT and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.

Job Responsibilities

As a Dual Hotel Director of Sales, you will lead and manage all day-to-day activities with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Your specific duties in this role will include:

• Working with management team in developing and executing sales strategies
• Assisting with the development and implementation of promotions, both internal and external
• Achieve personal booking goals, business transient and extended stay budgeted goals
• Monitor transient selling rates and work hand in hand with revenue management to make strategic decisions for hotel
• Achieve proactive solicitation goals
• Executing and supporting the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, etc.)
• Analyzing market information and implementing strategy to achieve property’s financial goals
• Interacting with guests to obtain feedback and reviewing guest satisfaction results to identify areas of improvement
• Ensuring Exceptional Customer Service
• Displaying leadership in guest hospitality, exemplifying customer service and creating a positive example for guest relations
• Developing and managing relationships with key stakeholders, both internal and external

Requirements:

We are looking for a self-motivated Dual Hotel Director of Sales with solid leadership skills, a strong work ethic, and a drive to exceed expectations. It is also important that you have excellent communication, interpersonal and presentation skills as well as the ability to establish rapport with both new and existing clients. Specific qualifications for the role include:

• Associate’s degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor’s degree, a plus
• Solid organizational, time-management, and prioritization skills
• Proven lead-generation and closing skills
• Must be able to pass a background check and a drug screening

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com. EOE/M/F/D/V

Benefits

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.  

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!