Photo of Emerald Queen Hotels & Casinos, Fife, WA

Sr Facilities Shift Manager

Emerald Queen Hotels & Casinos

5700 Pacific Highway E
Fife, WA 98424

Casino & Hotel
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Full-Time

Description

The Senior Facilities Shift Manager supervises and oversees the maintenance of casino building, interior spaces and grounds at the hotel location during assigned shift.

Salary depends on qualifications and experience. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.

Essential Job Functions:

1. Oversee the maintenance duties at the hotel and I-5 including the interior/exterior of the building and grounds.

2. Supervise, train, delegate work, conduct performance evaluations, and participates in the disciplinary process.

3. Ensures employees attend mandatory trainings.

4. Recommends revisions to policies and procedures to the Facilities Director or Facilities Site Manager.

5. Determine work priorities, service required, equipment, materials, and crew needed to complete work assignments all in accordance to safety standards.

6. Conduct routine inspections of worked performed in order to ensure proper standards are being met.

7. Reports problems or concerns to the Facilities Director or Facilities Site Manager.

8. Verifies receipt of deep cleaning supplies and equipment.

9. Keeps inventory of maintenance supplies, materials, equipment and orders replacement of supplies and equipment.

10. Coordinate maintenance and cleaning work with Security, Hotel, and Casino managers and supervisors.

11. Keep track of all maintenance work performed and completed.

12. Assist maintenance and facilities workers with assignments as necessary.

Competencies

The role of Senior Facilities Shift Manager requires expertise in supervisory practices and hands-on building maintenance, including plumbing, painting, carpentry, HVAC, and electrical systems. Proficiency in operating tools, equipment, and department-specific software is essential for ensuring seamless maintenance operations. Strong leadership abilities are necessary to supervise, train, evaluate, and discipline staff while coordinating and prioritizing work to meet high standards. Responsibilities include overseeing maintenance activities, inspecting completed tasks, managing inventory and supplies, addressing maintenance concerns across departments, and providing clear reports and recommendations for policy or procedural improvements to enhance operational efficiency.

Education:

  • High School Diploma or GED equivalent required

Experience & Requirements:

  • Five years supervisory experience in Facilities.
  • Ability to manage and motivate employees.
  • Experience in all aspects of building maintenance, including plumbing, electrical/HVAC and carpentry required.
  • Additional education or related experience may substitute for the minimum requirements of the position.

Physical Requirements:

  • Prolonged periods of standing, walking, and sitting.
  • Use of hand and finger dexterity for various tasks.
  • Frequent bending, stooping, and climbing stairs or ladders.
  • Lifting, pulling, or moving items weighing up to 50 pounds.
  • Exposure to loud noises and working around electrical equipment and machinery.
  • Reading and understanding detailed operating instructions.
  • Working outdoors in all types of weather conditions.
  • Utilizing verbal communication skills effectively.
  • Operating in crowded areas and smoke-filled environments.
  • Performing calculations as part of the job requirements.

Additional Requirements:

  • Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

Must be able to pass a pre-employment illegal drug screen and obtain a Class IIIA license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.

Posted November 18, 2024

Emerald Queen Hotels & Casinos

Click here to hear what our employees think about working with us!

The Emerald Queen Hotels & Casinos are located between Seattle and Olympia, Washington, right off I-5. The Casinos in Tacoma and Fife are owned by the Puyallup Tribe, who are known for "generous and welcoming behavior to all people.” They value their members and employees, to whom they attribute their continued success.

The Emerald Queen Hotel & Casino (Fife) is a popular local spot as well as a favorite concert and entertainment destination in the Pacific Northwest region. Amenities at EQC Fife include over 2,300 slots, 103 hotel rooms, and a voluminous 25,000 square foot multi-purpose event space and ballroom.

5700 Pacific Highway E
Fife, WA 98424
Telephone: (253) 594-7777

The Emerald Queen Hotel & Casino (Tacoma) is the location of the second EQC property - a $400 million project that opened in June 2020. Our brand-new facility boasts a Vegas-style gaming floor complete with over 2,100 slots, more than 60 table games, 155 hotel rooms and suites, six dining venues, and a 250-seat sports bar.

2920 E R Street
Tacoma, WA 98404
Local: 253-594-7777
Toll Free: 888-831-7655

EQC Tacoma features traditional and contemporary Coast Salish artwork and architectural elements designed by Puyallup tribal members. Keeping the environment in mind, building elements using recycled materials and architecture designed to meet or beat the State’s energy code requirements were thoughtfully executed during construction.

EQC Tacoma is also the home of the Emerald Queen Event Center, a state-of-the-art indoor event space with stadium seating capacity for 1800+ concert-goers.

Hotel and Casino
Whether our guests are looking for an escape from the “every day” or a fun-filled adventure, the Emerald Queen Hotel & Casino is the perfect destination where guests can indulge with exceptional hospitality, divine dining and countless entertainment options.

Our exceptional guest rooms are adorned with an inviting balance of classic and contemporary furnishings and high speed internet connections, 27” televisions with cable and movie channels. We offer spacious suites complete with luxuriously comfortable beds, sleeper sofas and separate gathering areas.

Dining
The food and beverage venues at both of the Emerald Queen Hotel & Casino locations are exquisite. 

The Emerald Queen Hotel & Casino in Tacoma features the International Restaurant, International Surf & Turf Buffet, Asian Garden Café and Palace Deli. The International Restaurant is located upstairs in the center of the casino. The menu at the International Restaurant features selections ranging from Gourmet Chinese, American and Continental cuisine. Dishes such as Pacific Northwest Wild Salmon and Porterhouse Steak and Lobster Tail are prepared to perfection.

At the Emerald Queen Hotel & Casino in Fife guests can enjoy divine dining and a panoramic view of Mount Rainier at the award-winning Tatoosh Grill, offering the world’s finest natural Angus beef, wild seafood, and authentic Chinese fare. The Paradise Deli serves favorites like pizza, sub sandwiches, coffee, and fresh baked goods, made with love daily right in our own bakery.

EQC Careers
Our mission is to identify outstanding employees whom we recognize & reward with exceptional benefits and training & development programs to promote advancement in our gaming/hospitality properties.

We want to place the right person in the right position to create positive guest experiences in a way that beautiful casino design and flashing game lights cannot. In short, we're looking for team members who are genuinely interested in creating a fantastic guest experience at the Emerald Queen Hotel & Casinos. If you are that person, we want you on our team! 

Employees may be assigned to either of our properties in Fife or Tacoma.

Working Full-Time with the Emerald Queen Hotel & Casinos, you not only receive 100% paid medical, but many other benefits and perks as well.
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All Full-Time Employees receive:
• 100% paid Medical, Dental, Vision
• $10,000 Life Insurance Policy
• 401(k) Retirement options after 90 days of employment with up to 6% company match
• 18 paid flex days per year (maximum accrual of 31 days per year after 12 years)
• Employee Assistance Program
• Supplemental Insurance option through voluntary payroll deduction

Extra Board/On-Call
All Extra Board/On-Call employees receive:
• 401(k) Retirement options after 90 days of employment with up to 6% company match
• Employee Assistance Program
• Supplemental Insurance option through voluntary payroll deduction

All Employees
In addition to benefits listed above, all employees receive free meals in our employee dining rooms, free parking, 20% employee meal discounts in all casino restaurants, a great employee recognition program, and much more!

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