the smiling face of hospitality...front and center
106 South 15th Street
Omaha,
NE
68102
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Feel at home in modern, flexible rooms and suites at Residence Inn Omaha Downtown/Old Market Area. Reach our hotel using a free shuttle service from Eppley Airfield (OMA). After checking in, explore nearby attractions in the Financial District just minutes from Creighton University, CHI Health Arena/Convention Center, Amazon Fulfillment Center, Conagra Brands, and more. Whether you are with us for a night, week, or longer, our thoughtful amenities help you settle in, from grocery delivery services to free Wi-Fi and free daily hot breakfasts in the lobby. As one of the top hotels in downtown Omaha, NE, we provide you with extended-stay studios and a one-and two-bedroom suite with fully equipped kitchens and separate living and sleeping spaces. From a paramount location, perfect for leisure or corporate travel, Residence Inn Omaha Downtown/Old Market Area offers a one-of-a-kind experience in Omaha, NE.